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SHERATON SAMOA AGGIE GREY'S 
HOTEL & BUNGALOWS
Our Resort Report

OUR Thoughts on Sheraton Samoa Aggie Greys Hotel & Bungalows, Beach Road, Apia
This iconic hotel has been an integral part of Samoa’s visitor industry for decades.  Originally the Apia home of the legendary Aggie Grey herself and the place where so many visitors, over so many years, have enjoyed Samoan hospitality and entertainment, indeed Aggie Grey’s Hotel (as it was then known) could well be described as the hotel cradle of Samoan Tourism.  After Aggie Grey’s time, the Grey family ran and expanded the hotel and its services and now, under Sheraton direction, the old hotel has taken up a new lease on life with beautifully up-graded rooms, a whole new lobby lounge, additional dining options, a very well-equipped fitness centre and a full-service spa (both due for opening by the end of July 2017), a modern casino, additional swimming pool and vastly improved conference facilities.  Even with all these improvements, the hotel manages to retain a great deal of its historic ambience while maintaining and expanding on its wonderful “resort in the city” feeling for its modern guests.

On a recent visit we were very impressed with the many dining options at Sheraton Samoa Aggie Grey’s Hotel.  The big traditional fale with its carved posts beside the main swimming pool is still a main feature with its all-day dining under the “Feast” banner, but it is in the new wide-open space lobby lounges where the improvements are really breathtaking.  The Lobby Bar, where there is nightly local entertainment and a lovely tapas menu, is a great spot to meet friends and if you fancy something a little more sedate try The Lobby Lounge.  The Deli Cafe is the place for good coffee and light eats and the stunning “Aggie Grey’s Restaurant” is shaping to be a major hit not only with guests of the hotel but also the wider dining community of Samoa’s Capital – Apia.

We have been waiting well over a year for Sheraton Samoa Aggie Grey’s Hotel & Bungalows to show us its wares.  From what we see now, this place is going to be a huge success and a welcome addition to the Sheraton Hotel and Resort Portfolio Our Pacific’s customers already know and enjoy in Samoa, Fiji, New Caledonia and Hawaii.

Free Wifi now available Throughout The Resort
Free Wifi is available in all public areas and guest rooms.
Band width is 40MB which is promoted as the fastest Wifi available in Samoa resorts.

Resort Inclusions:
● Full Buffet Breakfast for 2 Adults is included
     in the nightly room tariff
● 2 bottles of water in rooms, replenished daily.
● Complimentary self-parking for guest cars
● Complimentary use of Swimming Pools
● Complimentary access to Fitness Centre
● Complimentary Porterage
● Complimentary internet access with
     lobby computers.

Note Re Cashless Resort Policy:
The resort has a cashless policy whereby all charges from restaurants, bars, spa, gift shops and resort activities etc. can only be paid by credit card at the time of purchase or charged to guests’ room account and settled at check-out.  

 What Sheraton Samoa Aggie Grey’s Hotel & Bungalows Say About Themselves:
Afio mai’ – ‘welcome’ to Samoa, the pearl of the Pacific.

At our resort, historical colonial façade meets modern design and unparalleled views. From the moment you step foot into our new lobby, you’ll feel a welcome like no other. Connect on one of our computer workstations, or bring your laptop for complimentary wireless High-Speed Internet Access.

Resort guests enjoy access to numerous facilities. Relax and soak up the sun beside either of our two swimming pools. Enjoy peace of mind with a relaxing treatment at Shine Spa for Sheraton™. Stay in shape with state-of-the-art equipment at Sheraton Fitness, accessible 24 hours a day with your room key.

Gather together and enjoy delightful dining with flavours from around the South Pacific. Experience the region’s culinary talent in one of our restaurants and bars.

Start your day with coffee and a croissant from our French patisserie. Revel in all-day dining at Feast, and be enchanted on Wednesday nights by our signature cultural celebration (fiafia) with fire dancing (Siva Afi).

Enjoy an evening with friends and family while watching the latest games in our sports bar. Indulge in a signature cocktail at the lobby bar and listen to the beats of the night’s entertainment."

Our Specials
Bullet Bonus Rates for stays of 3 Nights Plus:
● Stay a minimum of 3 nights and Save
Conditions
 - Valid for stays of at least 3 consecutive nights:
 - Valid for stays year-round
 - Valid for stays in all accommodation types

Bullet Honeymoon Bonus
Honeymooners receive a bottle of sparkling wine on arrival with the compliments of Sheraton Samoa
Conditions
 - Honeymon status to be estalished at the time of 
   making accommodation reservations.

Your Accommodation Options

With 167 rooms/suites/bungalows, Sheraton Samoa Aggie Grey’s Hotel is a big hotel by Samoan standards, so it’s bound to have an accommodation type to suit most travellers’ needs. Since taking over the former Aggie Grey’s Hotel, Sheraton Samoa has completely revamped the old property by up-grading existing rooms and bungalows to Sheraton standards and adding a whole new wing which houses the casino, the Conference Centre and additional accommodation rooms on the top floor. 

The Classic Rooms are mainly located in 2-level (lift available) buildings around the perimeter of the property and are accessed via the balcony/patio sliding doors in the front of the room.  Guests move to and from these rooms via patios and balconies of neighbouring rooms.  Superior Rooms are bigger and generally have a pleasant outlook towards the central pool area.  The Bungalows are grouped fairly closely together in the internal garden area of the hotel.  Each is a ground floor unit designed in the true Samoan Bungalow style, and while they are a similar generous size to the Superior Rooms, they feel more spacious due to the rounded end walls and their high, rounded Samoan fale-style ceilings.  Harbour View Rooms face the harbour with a very nice view from their balcony.

All accommodation rooms and the majority of the public areas are non-smoking.  Designated areas in the grounds are allocated for guests who smoke.

Disability Rooms  
Accessible rooms are available in selected ground floor Superior King Rooms.  There is a limited number of accessible rooms, so we need to request this facility at the time of making the reservation.

Note re requests for Ground Floor Rooms
We are happy to request ground floor (or first floor rooms) and the hotel will confirm this request subject to availabilty at the time of booking.

Room Categories (In ascending order of tariff)
Bullet Classic King Rooms:
Both the Classic King and the Classic Twin rooms have the same tariff structure.
Classic King Rooms range in size from 22m²  to 44m²
Maximum Occupancy: 2 Adults
Existing Bedding: 1 King Bed.
Additional Bedding: No additional bedding accommodated.

Bullet Classic Twin Rooms:
     (2 Queen Beds)
With views over the garden or the pool, Classic 2 Queen Rooms range in size between 32m²  and 41m²
Maximum Occupancy: 3 Adults or 2 Adults and 2 Children aged under 10 years
Existing Bedding: 2 Queen Beds.
Additional Bedding: No additional bedding accommodated

Bullet Superior King Rooms:
Superior Rooms are between 30m² and 41m² in area.
Maximum Occupancy: 2 Adults and 1 Child.
Existing Bedding: 1 King Bed.
Additional Bedding: A Single Rollaway Bed and a Baby Cot may be added

Bullet Bungalows:
The 9 Bungalows are Samoan-inspired rounded-end, stand-alone bungalows with rounded, vaulted ceilings, located in a private garden area.  At 31m² in size they are a very comfortable option for a couple.  Bungalows are reserved for adults only.
Maximum Occupancy: 2 Adults
Existing Bedding: 1 King Bed.
Additional Bedding: No additional bedding accommodated

Bullet Harbour View King Rooms:
32m² to 47m² Harbour Rooms overlook the harbour and the city.
Maximum Occupancy: 2 Adults 
Existing Bedding: 1 King Bed.
Additional Bedding: No additional bedding accommodated

Bullet Harbour View Twin Rooms:
32m² to 47m² Harbour View Twin Rooms overlook the harbour and the city.
Maximum Occupancy: 3 Adults or 2 Adults and 2 Children aged under 10 years
Existing Bedding: 2 Queen Beds.
Additional Bedding: No additional bedding accommodated

Bullet Bungalow Suites:
42m² 48 m². Bigger Bungalows with space for additional guests.
Maximum Occupancy: 3 guests including adults and children
Existing Bedding: 1 King Bed.
Additional Bedding: A Single Rollaway Bed or a Baby Cot may be added for a 3rd adult or a child/infant

Bullet Family Rooms:
60m² to 80m² Family Rooms are great for sharing.
The 6 Family Rooms come in 3 different configurations:
 - 2 King Beds and 1 bathroom
 - 2 King Beds and 2 bathrooms
 - 1 King Bed, 2 Double Beds and 2 bathrooms
Family Rooms comprise 2 rooms interconnecting.
Maximum Occupancy: 4 Adults in rooms with 2 King Beds or 2 Adults and up to 4 Children in rooms with 1 King Bed and 2 Double Beds.
Existing Bedding: See above.
Additional Bedding: No additional bedding accommodated.

Getting to and from Sheraton Samoa Aggie Greys Hotel & Bungalows
We will include airport/South Coast/Inter-Island transfers in package arrangements at required/agreed.
Daily Beach Resort Shuttle
A shuttle bus operates 1 round trip per day between Sheraton Samoa Aggie Grey’s Hotel and Sheraton Samoa Beach Resort at Mulifanua. This provides a simple way for guests of the city hotel to spend a pleasant day at the beach while enjoying the facilities of Sheraton’s sister resort.

Families & Kids Policy
Bullet Kids Stay Free
Up to 2 children aged up to 12 years (aged under 13 years) stay free when sharing a room with parents and utilising existing bedding, subject to individual room maximum occupancy policies.  A cot for a baby is provided free of charge.
Children sharing a room with parents free of charge qualify for complimentary buffet breakfast at Feast Restaurant if accompanied by an adult also taking breakfast at Feast.

We noted on a recent visit to the hotel, that rooms that can accommodate 2 adults and 2 children are fairly limited, so we suggest the earliest possible booking for families.  The room types accommodating 2 children free of charge are:
● Classic Twin Rooms with 2 Queen Beds
    (Children share the second Queen Bed)
● Harbour View Twin Rooms
    (Children share the second Queen Bed)
● Family Rooms
    (Children share the second King Bed). 
One child may be accommodated in some other room grades on a rollaway bed at additional charge – kindly refer to individual room listings above.

Bullet Babysitting
Babysitting is available, given 24 hours’ notice.

Exclusively For Adults
● 
The 9 Bungalows, which are located in the garden area
     of the hotel are reserved for adults only.
● Harbour View King Rooms are reserved for adults only.
● The new lap pool is an adults-only pool

Check-in/Check Out
Official check-in and checkout times are:
Check-in: 3:00pm
Check-out: 11:00am 
Early Arriving Flights
Guests arriving prior to official check-in time will be accommodated as soon as rooms become available. Early arriving guests may store their luggage prior to rooms becoming available. The hotel’s location is an easy walk into Apia to browse the city while waiting. To guarantee immediate occupancy, accommodation should be reserved from the previous night.
Late Check-Out
A late check-out (strictly subject to availability) until 6;00pm may be arranged by guests direct with the hotel reception on the day of checking out.  The charge is WST$50 per hour plus taxes and is payable direct.to the hotel.  

Cancellation/Amendment Policies
Cancellation/Amendment Policy for stays of 1 or 2 nights:
Bullet All cancellations and amendments must be made in
     writing.
Bullet Cancellations and amendments made within 21 days
     of scheduled arrival incur a fee equal to 100% of the
     total accommodation booked.
Bullet Guests failing to show on scheduled arrival date
     are treated as cancellations & charged accordingly

Cancellation/Amendment Policy for stays of 3 nights minimum:
Bullet All cancellations and amendments must be made in
     writing.
Bullet Cancellations and amendments made within 60 days 
     of scheduled arrival incur a fee equal to 100% of the 
     total accommodation booked.
Bullet Guests failing to show on scheduled arrival date
     are treated as cancellations & charged accordingly

Travel Insurance is recommended.  
OUR Specialists can advise on all aspects of travel insurance.

The information on this page is correct as at 22 July 2019 and is based on our supplier contracts which are valid for stays to 31 March 2020.  All information shown is subject to change without notice.


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Resort Facilities:
Bullet Fresh Water Swimming Pool

Bullet Fresh Water Lap Pool
Bullet Shine Spa for Sheraton™
Bullet 24 Hour Sheraton Fitness
Bullet Whitesands Casino
Bullet Yoga Classes
Bullet Wifi Access in Public Areas
Bullet Concierge Service
Bullet Lobby Lounge and Bar
Bullet Express Check-In and Check-Out
Bullet Bellmen/Porters
Bullet Laundry Service
Bullet 24-Hour Security
Bullet Currency Exchange
Bullet Samoan Entertainment/Fiafia Night
Bullet Childcare Service/Babysitting
Bullet In-Room Massage Treatments
Bullet 24-Hour In-Room Dining

Room Facilities
Bullet Air-Conditioning

Bullet Smoke Detectors in Room
Bullet In-Room Safe
Bullet Sprinklers in Room
Bullet Radio/Alarm Clock
Bullet Housekeeping Service
Bullet Free Local Daily Newspaper
Bullet Wake-up Service
Bullet Iron/Ironing Board
Bullet Opening Windows
Bullet Balcony or Patio
Bullet Accessible Shower and/or Bath
Bullet Hairdryer
Bullet Sheraton Signature Sleep Experience
Bullet Down Pillows
Bullet Hypoallergenic Pillows
Bullet Bottled Water (Replenished daily)
Bullet Microwave Oven (Charge) in some room categories
Bullet Bar Fridge
Bullet Coffee and Tea Facility
Bullet 42” TV
Bullet DVD Player