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Our Resort Report

OUR Thoughts on Sheraton Samoa Aggie Greys Hotel & Bungalows, Beach Road, Apia
This iconic hotel has been an integral part of Samoa’s visitor industry for decades.  Originally the Apia home of the legendary Aggie Grey herself and the place where so many visitors, over so many years, have enjoyed Samoan hospitality and entertainment, indeed Aggie Grey’s Hotel (as it was then known) could well be described as the hotel cradle of Samoan Tourism.  After Aggie Grey’s time, the Grey family ran and expanded the hotel and its services and now, under Sheraton direction, the old hotel has taken on a new lease of life with beautifully up-graded rooms, a whole new lobby lounge, additional dining options, a very well-equipped resort gym and a full-service spa, a modern casino, additional swimming pool and vastly improved conference facilities.  Even with all these improvements, the hotel manages to retain a great deal of its historic ambience while maintaining and expanding on its wonderful “resort in the city” feeling for its current guests.

On a recent visit we were very impressed with the many dining options at Sheraton Samoa Aggie Grey’s Hotel.  The big traditional fale with its carved posts beside the main swimming pool is still a main feature with its all-day dining under the “Feast” banner, but it is in the new wide-open space lobby lounges where the improvements are really breathtaking.  The Lobby Bar, where there is nightly local entertainment and a lovely tapas menu, is a great spot to meet friends and if you fancy something a little more sedate try The Lobby Lounge for premium barrister coffee and freshly baked cake. The Deli Cafe is the place for light eats and the stunning “Aggie Grey’s Restaurant” for slightly more formal dining in an elegant Colonial atmosphere is recognised throughout Samoa for their steaks and seafood.

After well over a year under renovation, Sheraton Samoa Aggie Grey’s Hotel & Bungalows is once again showing its wares and is a welcome addition to the Sheraton Hotel and Resort Portfolio Our Pacific’s customers already know, love and enjoy in Samoa, Fiji, New Caledonia and Hawaii.

Free Wifi available Throughout The Resort
Free Wifi is available in all public areas and guest rooms.
Band width is 40MB which is promoted as the fastest Wifi available in Samoa resorts.

Resort Inclusions:
● Full Buffet Breakfast for 2 Adults and up to 2
     children (12 and under) is included in the
     nightly room tariff
● Complimentary self-parking for guest cars
● Complimentary use of 2 Swimming Pools
● Complimentary 24 hour access to Resort Gym.
● Complimentary Porterage
● Complimentary internet access with
     lobby computers.
● Complimentary nightly resort entertainment at
     food and berverage outlets.

Note Re Cashless Resort Policy:
The resort has a cashless policy whereby all charges from restaurants, bars, spa, gift shops and resort activities etc. can only be paid by credit card at the time of purchase or charged to guests’ room account and settled at check-out.  

What Sheraton Samoa Aggie Grey’s Hotel & Bungalows Say About Themselves:
“Surround yourself with Samoan heritage at Sheraton Samoa Aggie Grey's Hotel & Bungalows. Our newly renovated hotel in Apia offers a captivating blend of adventure, culture and hospitality. Located steps from the shores of the South Pacific, our resort is great for both family vacations and romantic getaways. We welcome you to Samoa with spacious hotel rooms and well appointed bungalows, each one brimming with thoughtful amenities to help you maximize your time in Apia. Savor international fare at Feast, our hotel's signature restaurant, stay in shape at our fitness center, rejuvenate at our on-site spa or relax by our shimmering outdoor pool. Inspired by Ms. Aggie Grey, Samoa's famous tourism pioneer, our hotel is the ideal place to embrace the rich history of Samoa. Enjoy traditional ceremonies and cultural shows at the resort, or take a quick ride to the nearby immersive Samoa Cultural Village and the grand Robert Louis Stevenson Museum. Create an unforgettable vacation at our hotel in Apia, Samoa."

Our Specials
Bullet Stay/Pay Bonus:
Bullet Stay 5/Pay 4
Stay a minimum 5 nights and the 5th night is free
 - Breakfast is included on all nights
 - Valid for stays year-round until 31 March 2021
 - Valid for stays in all accommodation types

Bullet Honeymoon Bonus
Honeymooners receive a bottle of sparkling wine on arrival with the compliments of Sheraton Samoa
 - Honeymon status to be estalished at the time of 
   making accommodation reservations.

Bullet Complimentary Internet
Complimentary high-speed internet is available around the hotel.

Your Accommodation Options

With 167 rooms/suites/bungalows, Sheraton Samoa Aggie Grey’s Hotel is a big hotel by Samoan standards, so it’s bound to have an accommodation type to suit most travellers’ needs. Since taking over the former Aggie Grey’s Hotel, Sheraton Samoa has completely revamped the old property by up-grading existing rooms and bungalows to Sheraton standards and adding a whole new wing which houses the casino, the Conference Centre and additional accommodation rooms on the top floor. 

The Classic Rooms are mainly located in 2-level (lift available) buildings around the perimeter of the property and are accessed via the balcony/patio sliding doors in the front of the room.  Guests move to and from these rooms via patios and balconies of neighbouring rooms.  Superior Rooms are bigger and generally have a pleasant outlook towards the central pool area.  The Bungalows are grouped fairly closely together in the internal garden area of the hotel.  Each is a ground floor unit designed in the true Samoan Bungalow style, and while they are a similar generous size to the Superior Rooms, they feel more spacious due to the rounded end walls and their high, rounded Samoan fale-style ceilings.  Harbour View Rooms face the harbour with a very nice view from their balcony.

All rooms and bungalows are air-conditioned, are non-smoking, have an in-room safe, iron and ironing board, tea/coffee making facilities, a bar fridge and a 42" flat LED TV.

Note re Smoking Policy:
All accommodation rooms and the majority of the public areas are non-smoking.  Designated areas in the grounds are allocated for guests who smoke.

Disability Rooms  
Accessible rooms are available in selected ground floor Superior King Rooms.  There is a limited number of accessible rooms, so we need to request this facility at the time of making the original reservation.

Note re requests for Ground Floor Rooms
We are happy to request ground floor (or first floor rooms). The hotel will note the request but the availability of ground floor or first floor rooms is always subject to circumstances on guests' arrival at the hotel.

Room Categories (In ascending order of tariff)
Bullet Classic King Rooms:
Both the Classic King and the Classic Twin rooms have the same tariff structure.
Classic King Rooms are 43m² in size
Maximum Occupancy: 2 Adults
Existing Bedding: 1 King Bed.
Additional Bedding: 1 Baby Cot may be added

Bullet Classic Twin Rooms:
     (2 Queen Beds)
With views over the garden or the pool, Classic 2 Queen Rooms are 40m²
Maximum Occupancy: 3 Adults or 2 Adults and 2 Children aged under 13 years
Existing Bedding: 2 Queen Beds.
Additional Bedding: No additional bedding accommodated

Bullet Superior King Rooms:
Superior Rooms are 40m² in area.
Maximum Occupancy: 2 Adults and 1 Child aged under 13 years
Existing Bedding: 1 King Bed.
Additional Bedding: A Single Rollaway Bed for a child and a Baby Cot may be added

Bullet Bungalows:
The 9 Bungalows are Samoan-inspired rounded-end, stand-alone bungalows with rounded, vaulted ceilings, located in a private garden area.  At 30m² in size they are a very comfortable option for a couple.  Bungalows are reserved for adults only.
Maximum Occupancy: 2 Adults
Existing Bedding: 1 King Bed.
Additional Bedding: No additional bedding accommodated

Bullet Harbour View King Rooms:
Facing the sunset, Harbour View Rooms are 47m² and overlook the harbour and the city from the private balcony.
Maximum Occupancy: 2 Adults 
Existing Bedding: 1 King Bed.
Additional Bedding: No additional bedding accommodated

Bullet Harbour View Twin Rooms:
47m² Harbour View Twin Rooms overlook the harbour and the city and face the sunset from the rivate balcony.
Maximum Occupancy: 3 Adults or 2 Adults and 2 Children aged under 13 years
Existing Bedding: 2 Queen Beds.
Additional Bedding: No additional bedding accommodated

Bullet Bungalow Suites:
48 m². Bigger Bungalows with space for 2 adults and 1 child.
Maximum Occupancy: 3 (including 1 child aged under 13 years)
Existing Bedding: 1 King Bed.
Additional Bedding: A Single Rollaway Bed or a Baby Cot may be added for a child/infant

Bullet Family Rooms:
60m² Family Rooms are great for sharing.
The 6 Family Rooms come in 3 different configurations:
Bungalows with  2 King Beds and 1 bathroom
Interconnecting Hotel Rooms with a total 2 King Beds and 2 bathrooms
Interconnecting Hotel Roms with a total 1 King Bed, 2 Double Beds and 2 bathrooms
Maximum Occupancy: 4 Adults in rooms with 2 King Beds or 2 Adults and up to 4 Children in rooms with 1 King Bed and 2 Double Beds.
Existing Bedding: See above.
Additional Bedding: A Baby Cot may be added.

Getting to and from Sheraton Samoa Aggie Greys Hotel & Bungalows
We will include airport/South Coast/Inter-Island transfers in package arrangements at required/agreed.

Families & Kids Policy
Bullet Kids Stay Free
Up to 2 children aged up to 12 years (aged under 13 years) stay free when sharing a room with parents and utilising existing bedding, subject to individual room maximum occupancy policies.  A cot for a baby is provided free of charge.
Children sharing a room with parents free of charge qualify for complimentary buffet breakfast at Feast Restaurant if accompanied by an adult also taking breakfast at Feast.

We noted on a recent visit to the hotel, that rooms that can accommodate 2 adults and 2 children are fairly limited, so we suggest the earliest possible booking for families.  The room types accommodating 2 children free of charge are:
● Classic Twin Rooms with 2 Queen Beds
    (Children share the second Queen Bed)
● Harbour View Twin Rooms
    (Children share the second Queen Bed)
● Family Rooms
    (Children share the second King Bed).
● Bungalow Family Rooms
    The 2 Bungalow Family Rooms are set up
    with 2 King Beds and children share the
    second King Bed.
One child may be accommodated in Superior King Room and Bungalow Suite grades on a rollaway bed at additional charge – kindly refer to individual room listings above.

Bullet Babysitting
Babysitting is available, given 24 hours’ notice.

Bullet Children's Pool Area
There is an area reserved for children in the main pool

Exclusively For Adults
The Bungalow Kings, which are located in the
     garden area of the hotel are reserved for
     adults only.
● Harbour View King Rooms and Classic King Rooms 
     are reserved for adults only.
● The new lap pool is an adults-only pool

Check-in/Check Out
Official check-in and checkout times are:
Check-in: 3:00pm
Check-out: 11:00am 
Early Arriving Flights
Guests arriving prior to official check-in time will be accommodated as soon as rooms become available. Early arriving guests may store their luggage prior to rooms becoming available. The hotel’s location is an easy walk into Apia to browse the city while waiting. To guarantee immediate occupancy, accommodation should be reserved from the previous night.
Late Check-Out
A late check-out (strictly subject to availability) until 6:00pm may be arranged by guests direct with the hotel reception on the day of checking out.  The charge is WST$50 per hour plus taxes and is payable the hotel.  Check-out after 6:00pm is charged as an additional night.

Resort Cancellation/Amendment Policies
Bullet All cancellations and amendments must be made in
Policy for reservations which include any of the following High Season dates:
         10 to 27 April 2020
         01 to 31 July 2020
         26 September to 11 October 2020
Bullet Cancellations and amendments made within 30
     days of scheduled arrival incur a fee equal to 100%
     of the total cost of accommodation booked.
Bullet Guests failing to show on scheduled arrival date and
     guests departing prior to scheduled departure date
     are treated as cancellations & charged accordingly
Policy for reservations for all other dates:
Bullet Cancellations and amendments made within 21
     days of scheduled arrival incur a fee equal to 100%
     of the total cost of accommodation booked.
Bullet Guests failing to show on scheduled arrival date and
     guests departing prior to scheduled departure date
     are treated as cancellations & charged accordingly

Travel Insurance is recommended.  
OUR Travel Specialists can advise on all aspects of travel insurance.

The information on this page is correct as at 18 August 2020 and is based on our supplier contracts which are valid for stays to 31 March 2021.  All information shown is subject to change without notice.

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Resort Facilities:
Bullet Fresh Water Swimming Pools

Bullet Fresh Water Lap Pool
Bullet Shine Spa for Sheraton™
Bullet 24 Hour Sheraton Fitness
Bullet Whitesands Casino
Bullet Yoga Classes
Bullet Wifi Access in Public Areas
Bullet Concierge Service
Bullet Lobby Lounge and Bar
Bullet Express Check-In and Check-Out
Bullet Bellmen/Porters
Bullet Laundry Service
Bullet 24-Hour Security
Bullet Currency Exchange
Bullet Samoan Entertainment/Fiafia Night
Bullet Childcare Service/Babysitting
Bullet In-Room Massage Treatments
Bullet 24-Hour In-Room Dining

Room Facilities
Bullet Air-Conditioning

Bullet Smoke Detectors in Room
Bullet In-Room Safe
Bullet Sprinklers in Room
Bullet Radio/Alarm Clock
Bullet Housekeeping Service
Bullet Free Local Daily Newspaper
Bullet Wake-up Service
Bullet Iron/Ironing Board
Bullet Opening Windows
Bullet Balcony or Patio
Bullet Accessible Shower and/or Bath
Bullet Hairdryer
Bullet Sheraton Signature Sleep Experience
Bullet Down Pillows
Bullet Hypoallergenic Pillows
Bullet Bottled Water (Replenished daily)
Bullet Microwave Oven (Charge) in some room categories
Bullet Bar Fridge
Bullet Coffee and Tea Facility
Bullet 42” TV
Bullet DVD Player