Intermediate / Senior Travel Specialist

Our Pacific lives to provide our customers with quality Pacific Island holiday & wedding experiences matched with great holiday deals – from the research stage right through to their holiday and/or wedding experience and their return to New Zealand. Previous experience as a travel consultant is required, and knowledge of the Pacific Islands and Amadeus will be advantageous. You will need to be able to deliver a very professional service package to our customers and generate a high levels of sales.

You will be required to give advice and make recommendations, process quotes and bookings, and make reservations all within agreed company service standards. You must be able to operate with a high level of professionalism, efficiency, and understanding of the required travel systems to best service our customers. You will need to receive and take ownership of customer enquiries via phone, email, our website, and the occasional walk-in, and manage the entire customer reservation process including quoting, reservation, confirmation, payment, ticketing, documentation, and if required refunds, and rarely complaint handling, etc.

Repeat and referral customers make up a significant part of our sales, and we encourage our team to develop relationships where our customers become ambassadors of the various Our World brands.

Email apply in confidence to Rick@ourworld.travel

Rick Felderhof,
Managing Director,
Our World Ltd