THE WESTIN DENARAU ISLAND RESORT & SPA
Denarau Island, Fiji

Maintenance Work at Resort Food Outlets
February, March and April 2019
On 11 February 2019, the resort advised:
“As part of our continued commitment to enhance our properties and service, we wish to advise as a courtesy to our valued clients and suppliers of some planned project works that will be taking place at The Westin Denarau Island, Resort & Spa and Heineken House at The Denarau Golf and Racquet Club.

At The Westin Denarau Island, Resort & Spa
Ocean Terrace has been relocated to Kitchen Grill serving an oceanfront buffet breakfast.
Zing Restaurant and The Westin Bakery have been relocated to the Meke Lounge whilst new kitchen equipment is installed.

Work will take place until the 10^th of April. Work areas have been fully enclosed so that guests are not aware that the work area exists. Noise levels are expected to be minimal and at this stage there is no noisy work however it should be limited to hand tools and should more noisy work be required, we will advise.

Heineken House at The Denarau Golf and Racquet Club is undergoing roof and kitchen works and remains open with a limited menu of pizzas and burgers.

The low season provides an ideal opportunity for our resorts to attend to upkeep and maintenance that is not possible at other times of the year and the following project works will be taking place between February and April to ensure our facilities and services are of the highest standard with minimal disturbance to our guests.”

OUR thoughts on The Westin Denarau Island Resort & Spa
The Westin oozes quality from the moment you set foot in its massive lobby. The Westin was the first resort built on Denarau Island some 30 odd years ago, so it has a great location. When opened (as The Regent of Fiji), this resort was the "Grande Dame" of the Fiji tourism plant and she took Fiji’s tourism plant to a new level of sophistication. Many refurbishments and improvements later she still more than holds her own today as a modern Westin Resort. We like the feeling of well-being, the calm tranquillity and the "Fijianess" of the place which you experience from the very moment you arrive at the "Grand Bure" reception area and this feeling continues and grows on you as you move through the resort restaurants, pools, gardens and guest rooms and as you experience the service and genuine friendliness of all the staff.  The serene lobby lounge is a perfect place to relax in and from 8:00am each day when the “Westin Bakery” opens, it’s a great spot to get a good coffee and a good range of breads, cakes, croissants and light meals from breakfast through to afternoon tea.

Over recent times the entire Resort has been completely refurbished.  All accommodation has been modernised and upgraded while keeping the “Fijian-feeling” this hotel has always offered. We reckon staying at Westin Denarau Island Resort & Spa is good for the body and the soul. The soaring Bure-style roof of the Grand Bure and lobby is calming; the two-tiered wet-edge swimming pool complex is a calm and relaxing place to be and the Heavenly Spa by Westin in the tropical gardens surrounding the Resort is the perfect place to unwind. In the evening gravitate to the pools, to your room balcony or patio or to the “The Kitchen Grill” with its contemporary grill menu featuring steaks, local seafood an seafood and tender chicken, “Zing” which is open for dinners and features Chinese and Indian Cuisine or to the Ocean Terrace Restaurant or Meke Lounge and as the sun sets over the beach and the traditional torch-lighting ceremony gets underway marking the beginning of the famous Westin Unwind Ritual you can’t help but feel relaxed and special.  

For active people the Westin Workout Gym (located in the Heavenly Spa complex) offers complimentary access for guests to use modern state-of-the-art work-out equipment and facilities. Optional (charged) activities include the 18-hole championship golf course right across the road – The Denarau Golf & Racquets Club also has ten tennis courts and a golf driving range. The resort offers Hobie-cats, stand-up paddle boards, parasailing, kayaks, water-skiing, wake boarding, banana boat rides, jet skiing, snorkelling gear to hire, scuba diving and deep-sea fishing too.  For something a little less strenuous, The Westin has several Lawn Bowls Rinks and offers tuition for beginners and don’t overlook the amazing spa treatments available at The Heavenly Spa Complex.  There is no shortage of optional active pursuits on tap!

Westin Denarau guests enjoy the buffet breakfast at the Ocean Terrace Restaurant which is included in the room tariff as well as the charge-back facility at all resort outlets of the Sheraton Fiji Resort and The Sheraton Denarau Villas. Complimentary wifi is available throughout the complex at a speed of 502kb/pc and high-speed internet 3mb/pc is available at the cost of FJ$15 tax inclusive for 24 hours.

Entertainment
Optional Occasions (charged)
 Coco Palms: Traditional fire walking & cultural show with 
      Buffet Dinner, Wednesday and Saturday nights at 
      The Westin.
 ‘Farm to Fork’ Lunch Tour: Visit Sheraton Fiji’s very own 
      farm with homegrown organic fruits, vegetables and 
      herbs and finish with a hands-on cooking class & lunch 
      with the produce. Held at Ocean Terrace at 
      The Westin each Saturday.
 Cooking Masterclass: Live cooking demonstration with the 
      culinary team of Vai Restaurant showcasing some of
     their favourite cuisine. Sheraton Fiji on Saturdays.
 ‘Kids Can Cook’: A cooking workshop for kids, followed by
      afternoon tea where parents are welcome to join and 
      enjoy the little chef’s creations. Sheraton Fiji - Saturday

Note re Denarau Golf Course Availability
The Denarau Golf Course is becoming more and more popular as the venue for various golfing events during the year and this can result in casual golfers having restricted tee times or course closures on some days. To avoid disappointment, we recommend pre-booking of course times. 

What The Westin Denarau Island Resort & Spa Say About Themselves:
"Welcome to a world of Westin luxury in the South Pacific. A place where comfort harmonizes with lush tropical surroundings and international style fuses with Fijian island warmth. Located on Denarau Island, the resort is stylishly designed to reflect Fiji’s rich cultural heritage and local style. It is further complemented with the finest resort facilities, including the award winning Heavenly Spa by Westin.  

The resort’s 246 guestrooms and suites are superbly placed in the South Pacific setting. Each room features the signature ten-layer Westin Heavenly Bed, 32” LCD TV, refreshment centre, tea and coffee making facility, high-speed Internet and Heavenly Shower. All rooms have a private balcony or veranda overlooking the beautiful -landscaped gardens or oceanfront.  

As a Westin guest, you’ll be further pampered with our integrated resort facilities including six swimming pools, a choice of 12 restaurants and bars, 10 tennis courts and an 18-hole championship golf course within the Westin & Sheraton Resorts Complex.  

Discover The Westin Denarau Island Resort & Spa in Fiji, and you will find renewal and relaxation in one of the -world’s most spectacular and hospitable locations."

Our Specials
 Low and Shoulder Seasons Offer:
 Save up to 15% for Minimum 4 Night Stays
Stay for at least 4 consecutive nights during the following periods and qualify for a discount. off normal rates.
 - 30 November to 25 December 2018
 - 06 January to 12 April 2019
 - 29 April to 29 June 2019
 - 14 October to 25 December 2019
 - 06 January to 31 March 2020
Conditions:
 - Valid for stays of a minimum of 4 consecutive nights during 
   the above periods:
 - Breakfast at Ocean Terrace is included daily for all guests.
 - Discount rate is subject to change prior to
   booking being confirmed.

 Golf and Heavenly Spa Gift Vouchers:.
Want to treat you partner or a friend?  Now you can pre-purchase a voucher for a round of golf at the Denarau Golf and Racquets Club and a treatment at The Heavenly Spa by Westin.  Our Specialists have all the details.

Your Accommodation Options
A wide range of Guest Rooms and Suites are available. At 40m² each, all the Guest Rooms at The Westin Denarau Island Resort & Spa are a good size by hotel room standards. The rooms are all in two storey blocks. The ground floor rooms have a private patio, the first-floor rooms have a balcony and all have a touch of Fijian flavour that sits well with the usual Westin high standards and facilities. Great beds too! The Resort allows smoking on room balconies or patios only.  Complimentary standard-speed Wifi is available in all rooms.  For big Wifi users, a (charged) upgrade to high-speed access is available.

A new service offered at The Westin Denarau Island is the ability for guests to book a room with either 1 King Bed or a Twin Room with 2 Double Beds.  In the past, the provision of bedding type has been subject to availability on arrival at the resort, but now a price differential has been introduced (rooms with 2 Double Beds are a little more expensive), so we can pre-arrange your bed choice at the time of booking.

Room Categories (In ascending order of tariff)
 Ocean Breeze Rooms:
 Ocean Breeze King
 Ocean Breeze Twin
The Resort Says:
“Recently refurbished, overlooking the surrounding lush tropical gardens, Ocean Breeze rooms are refreshingly spacious, and present inviting island style with understated appeal. Relaxing comes easy amidst the rich Fiji Golden Vesi timbers and palm wood blend, plush textiles and touches of local Fijian craftwork”.
We Say:
40m² in size, Ocean Breeze Rooms are set furthest back from the beach.  Patios or balconies have views across the lush tropical lawns and gardens.
Interconnecting room may be requested in these categories
Maximum Occupancy:
Ocean Breeze King: 1 King plus 1 Rollaway for up to 3 guests
Ocean Breeze Twin: 2 Double Beds for up to 3 Adults or 2 Adults & 2 Children aged up to 12 years
Additional Bedding: 1 Single Rollaway Bed at an additional charge) may be added to Ocean Breeze King Rooms only.  A cot (complimentary) can also be added to King Rooms but this does not increase the maximum allowable room occupancies. 

 Ocean View Rooms:
 Ocean View King
 Ocean View Twin
The Resort Says:
“Recently refurbished, ideally located a mere 50 metres from the waterfront, these rooms offer views of the lush tropical gardens and the ocean. Refreshingly spacious, our Ocean View room provide a unique setting infused with island style. Relaxing comes easy amidst the rich Fiji Golden 
Vesi timbers and palm wood blend, plush textiles and touches of local Fijian craftwork”.
We Say:
At 40m² in size Ocean View Rooms provide guests with a side-on view through the gardens to the ocean. 
Interconnecting room may be requested in these categories
Maximum Occupancy:
Ocean Breeze King: 1 King plus 1 Rollaway for up to 3 guests
Ocean Breeze Twin: 2 Double Beds for up to 3 Adults or 2 Adults & 2 Children aged up to 12 years
Additional Bedding: 1 Single Rollaway Bed at an additional charge) may be added to Ocean Breeze King Rooms only.  A cot (complimentary) can also be added to King Rooms but this does not increase the maximum allowable room occupancies. 

 Ocean Front Rooms:
 Ocean Front King
 Ocean Front Twin
The Resort Says:
“Recently refurbished, facing the enchanting ocean, these contemporary, spacious guest rooms overlook the resorts’ palm fringed beach and surrounding gardens. Designed with your comfort and relaxation in mind, the Ocean Front rooms combine modern luxury with traditional island style to create a haven for peace and rejuvenation.”
We Say:
These are excellent rooms in a great location - 40m² in size, although the top-floor rooms feel bigger due to their high ceilings.
Ocean Front Rooms are very quiet and private; guests enjoy clear views of the beach and ocean with just a narrow strip of lawn between you and the beach which is only 15 metres away.
Interconnecting room may be requested in these categories
Maximum Occupancy:
Ocean Breeze King: 1 King plus 1 Rollaway for up to 3 guests
Ocean Breeze Twin: 2 Double Beds for up to 3 Adults or 2 Adults & 2 Children aged up to 12 years
Additional Bedding: 1 Single Rollaway Bed at an additional charge) may be added to Ocean Breeze King Rooms only.  A cot (complimentary) can also be added to King Rooms but this does not increase the maximum allowable room occupancies. 

NEW Adults-Only Spa Studios and Suites:
See "Exclusively For Adults" section below for full details.  

 Ocean Front Suites:
The Resort Says:
“Recently refurbished, beautifully appointed, Ocean Front Suites overlook the resorts lush tropical gardens, palm fringed beach and the enchanting ocean and feature all the standard room amenities as well as DVD player and surround sound system. Refreshing spacious, the suites are inspired by traditional Fijian design featuring earthy colours, contemporary furnishings and intriguing Fijian artwork. Relaxation comes easy with your own private balcony or patio offering spectacular views of this South Pacific paradise.”
We Say:
At 80m² the Ocean Front Suites are double the size of a Resort Room.  They feature separate lounge and separate bedroom areas and the bonus of 2 bathrooms. Ocean Front Suites are right on the ocean frontage with only a lawn separating guests from the beach.
Maximum Occupancy: 3 Adults and a baby or 2 Adults & 1 Child
Existing Bedding: 1 King Bed
Additional Bedding: 1 Single Rollaway bed (charges apply) or 1 baby cot (free of charge) can be added.

 Regent and Royal Suites:
 The Presidential Suite:
The Resort Says:
“Luxuriously appointed, the stunning Regent and Royal Suites provide an inspiring haven for you to discover renewal. Relaxation comes easy with your own private balcony offering magnificent panoramic views of the resort’s lush gardens; palm fringed beach and the enchanting Pacific Ocean from your living room and private balcony. Inspired by traditional Fijian design, these generously spacious suites feature a master bedroom and bathroom with freestanding bathtub, separate dining and living area, an office, pantry and guest bathroom.”
We Say:
At 120m², the Regent Suite and Royal Suites provide an enormous living space, 1 bedroom and 2 bathrooms.
Maximum Occupancy: 2 guests 
Existing Bedding:  1 King Bed
Additional Bedding: No additional bedding accommodated.

Getting to and from The Westin Denarau Island Resort & Spa
We will normally provide coach or private car arrival/departure transfers from/to Nadi International Airport to The Westin Denarau Island Resort & Spa as required/agreed in package arrangements. However, this is an optional inclusion and may be excluded from packages if guests wish to make their own arrangements on arrival in Fiji. Transfer time is 20/30 minutes.

From The Westin it is easy to get around the whole Denarau Island Resort Area.
Bula Bus.  
The Westin provides complimentary access to the Bula Bus which regularly services Sheraton Fiji, The Westin, The Sheraton Denarau Villas and the Denarau Golf & Racquets Club throughout the day. The Bula Bus pulls right up to the entrance at The Westin.
Denarau Shuttle.  
The Denarau Shuttle which services all the resorts on Denarau Island going to and from Port Denarau restaurants and shops also stops at right at the entrance to The Westin and runs throughout the day and into the evening.  There is a charge to use the Denarau Shuttle and purchasing 1 round trip ticket gives you unlimited trips for the day, so it's great for a spot of shopping at Denarau Marina during the day then using the ticket again to enjoy an evening meal down at The Marina. Multiple Day Passes offer good value and well worth considering for those staying more than a night or two.
Taxis.  
Taxis are readily available.
Public Bus. 
The Yellow Bus runs a regular service to and from Nadi Town.
Helicopter.
Helicopter services operate from/to a landing spot in the grounds of the nearby Denarau Golf Club.

Families and Kids
Westin Denarau Island Resort & Spa does not have a Kids’ Club but children aged up to 12 years are welcome at the Lai Lai Kids’ Club at Sheraton Fiji Resort at a charge of F$25 per child per day which covers their participation in daytime club facilities and activities. An evening program is available at an additional cost of F$25 per child per evening.

Immediately across the road from The Westin Denarau, there is a bunch of commercial child-friendly facilities which kids (and adults) really enjoy.  These include the Denarau Golf and Racquets Club (golf and tennis), a bungy-trampoline facility, mini-putt golf and the impressive new “Big Bula” inflatable water park with its separate adult and child sections.

 Kids Stay Free 
Up to 2 children aged up to 12 years of age stay free when sharing a room with adults and using existing bedding. 

 Little Kids Eat Free
Children aged up to 3 years of age dine free at selected restaurants when accompanied by an adult paying for full adult meal.

 Kids Kana Pass
Children aged 4 to 12 years inclusive may pre-purchase a daily full-board meal plan at F$20 (including taxes) per day per child which entitles each child to breakfast, lunch and dinner based on the Children’s Menu at all restaurants within the Sheraton and Westin Fiji Resorts Complex excluding Heineken House Restaurant & Bar.  The Kitchen Grill at The Westin and Vai Restaurant at The Sheraton put a 7:00pm limit on Kids Kana Pass dining. Children are welcome to dine after 7:00pm when dining either from the full-price menu or from normal kids’ menu prices if a kids’ menu is available.  
Conditions:
 - Breakfast is restricted to Ocean Terrace Restaurant.
 - To qualify for Kids Kana Pass dining, children need to be 
   accompanied by at least 1 paying adult.
 - Kids Kana Pass is only available when purchased for all 
   dates of guests’ stay. 
 - Discount is based on a child having 1 main course meal
   from the children’s menu.
 - Kids Kana Pass does not apply to poolside service, in-room 
   dining, dining at Heineken House or any non-hotel outlets.
 - Beverages are not included.

 “Kids Can Cook”
Held on Saturdays at Sheraton Fiji, a cooking workshop for kids, followed by afternoon tea where parents are welcome to join and enjoy the little chefs’ creations. F$39 (including taxes)

 Kids’ Club:
Children aged up to 12 years of age staying at The Westin Denarau Island Resort & Spa have access to the Lailai Kids’ Club at Sheraton Fiji Resort at a charge of F$25 per day for daylight hours and an additional F$25 for evening sessions 5:30pm to 8:30pm daily except Sundays.  A meal is included in the charge for the evening sessions.
Hours of Operation
Monday to Saturday:
9:00am to 12 Noon
1:00pm to 4:30pm
5:30pm to 8:30pm
Sunday
9:00am to 12 Noon
1:00pm to 5:00pm
Evening Program
A full evening program for children aged 4 to 12 years is available 5:30pm to 8:30pm Monday to Saturday at F$25.00 per child per evening, including dinner.
Conditions:
 - A child aged under 4 years or children with special needs 
   are welcome at the Lai Lai Kids Club when accompanied 
   by an adult.   

 Lailai Kids Club Program of Activities
Here is an example of the activities on offer.  
Each day is different.                                                                        

Awesome Thursday Activities
  9:45am     Fish Feeding
10:00am     Uses of Coconut/Coconut Bowling
11:00am     Coconut Boat Racing/Swimming
12 Noon      Parents pick up for lunch
  1:00pm      Drawing & Painting
  2:00pm      Ice Cream Eating/Wbashing
  3:00pm      Westin Tour
  4:00pm      Movie
  4:30pm      End of the day, parents pick up 

Charge activities are scheduled on:
Exciting Monday:  
  1:00pm               T-Shirt Painting
Beautiful Wednesday
  1:00pm               Sarong Painting
Fantastic Friday
  1:00pm               T-Shirt Painting
Joyful Sunday
  1:00pm               Sand Craft

The Lailai Kids’ Club is also open at night with a full evening program at a charge of F$25 per child. Evening operating hours are 5:30pm to 8:30pm daily excluding Sundays.

Exclusively for Adults:
● Westin Renewal Spa Studios
● Westin Renewal Spa Studios 
    with Plunge Pool:
● Westin Renewal Spa Suites:
Extended Adults-Only Pool-side Facilities
The extended pool deck gives more area to relax and soak in the sunshine.  The adults-only facility comes complete with a new bar area with a specially designed superfoods menu.

Located in a quiet area of the resort and strategically placed between the resort’s Spa complex and their top-rated Gymnasium complex, the exclusive, adults-only addition to the accommodation options at Westin Denarau Fiji Resort & Spa overlooks the adults-only pool and pool deck. The new Renewal Spa Studios and Suites are a spectacular addition to the accommodation range.  Located in a two-level “Village” in an exclusive garden area of the resort but still very handy to all the resort amenities, the Renewal Studios and Suites on the second floor all boast a private Spa bath on their balcony – the ground floor Renewal Studios all have a private courtyard out front with a nice deep Plunge Pool incorporated within the courtyard. 

 Westin Renewal Spa Studios:
Ground Floor Studios 45m² to 52m² in size, each with a patio incorporating a Spa Bath, 47’ flat Screen TV and Media Hub with blue tooth connectivity.  Bathrooms offer a spacious shower with 2 overhead rain-shower heads and dual vanity.
Maximum Occupancy:  2 Adults (minimum age 18 years)
Existing Bedding:  1 King Bed.
Additional Bedding:  No additional bedding accommodated. 

 Westin Renewal Spa Studios
      with Plunge Pool:
Ground Floor, 45m² to 52m² in size, each with a patio with plunge pool, 47’ flat Screen TV and Media Hub with blue tooth connectivity and gorgeous flow-through between the interior and the courtyard. Free-standing bath and spacious separate shower with 2 overhead rain-shower heads, dual vanity
Maximum Occupancy:  2 Adults (minimum age 18 years)
Existing Bedding:  1 King 4-Poster Bed or 2 King Single Beds.
Additional Bedding:  No additional bedding accommodated. 

 Westin Renewal Spa Suites:
Very generous 76m² in size located on the First Floor. Each Westin Renewal Spa Suite features a master bedroom, lounge area, kitchenette and separate dining for two complete with a private spa bath located on the balcony overlooking lush tropical gardens, a 47’ flat Screen TV and Media Hub with blue tooth connectivity. The superb bathroom features a large shower with rainforest shower. 
Guests staying 3 nights minimum receive a welcome amenity.
Maximum Occupancy:  2 Adults (minimum age 18 years)
Existing Bedding:  1 King Four-Poster Bed
Additional Bedding:  No additional bedding accommodated. 

Check-in/Check Out Procedures
Hotel standard check-in and check-out times:
Check In Time: 3:00pm
Check Out Time: 11:00am
Early Check-in 
To guarantee access to accommodation prior to 3:00pm, guests need to book and pay for the preceding night.
Guests arriving before 3:00pm will be accommodated as rooms become available. 
Baggage may be checked-in prior to rooms becoming available.
Late Check-out
A late check-out may only be arranged with hotel reception on check-out day, is strictly subject to availability and charges will apply.
Day-Use Rooms
Day use of a room between 8:00am and 6:00pm may be arranged at the time accommodation is booked through Our Specialists. 

Cashless Resort Policy:
The integrated Sheraton/Westin Resort Complex has a cashless policy whereby all charges from restaurants, bars, spa, gift shops and resort activities may only be charged to the guest room or settled by credit card at time of purchase. The exception to this policy is Heineken House at the Denarau Golf & Racquet Club which does not offer a room charge-back facility.

Deposit to Cover Incidentals required at Check-in
All guests are required to pay a deposit of F$150 per adult per night (or F$300 per room per night at hotel discretion) at check-in to cover items charged to their room account and any incidentals incurred during their stay. A credit card pre-authorisation is the preferred method of covering this deposit, but cash is also accepted.

Please note the following advice from The Westin Denarau Island Resort & Spa regarding the release of the balance of the pre-authorisation after check-out.
“When the guest checks out we release any remaining balance right away but sometimes it can take time for the banks to release the balance. Standard time is 5 to 7 days.  For Visa and MasterCard, we can release right away and it can show within 24hrs back in the guests credit card account.  For other cards, if guests want their money available sooner than the standard processing time of 5 to 7 days, we can communicate with their banks and the banks usually take about 48hr to do this.”

Cancellation, No-show & Amendment Policies
 All cancellations must be made in writing.
 Bookings of 1 to 3 Nights Duration
 Bookings cancelled within 21 days of scheduled
     arrival incur a cancellation fee equal to 100%
     of the cost of the full booking held.
 Date changes within 21 day of scheduled arrival
     are treated as a cancellation and charged
     accordingly
 No-shows are treated as cancellations.
 Guest departure prior to scheduled departure
     date is treated as a cancellation and no
     refund is provided for unused room nights

 Bookings on Minimum 4 Nights Duration Special 
 Bookings cancelled within 61 days of scheduled 
     arrival incur a cancellation fee equal to 100%
     of the cost of the full booking held.
 Date changes and alterations within 61 days of
     scheduled arrival are treated as a cancellation
     and charged accordingly
 No-shows are treated as cancellations.
 Guest departure prior to scheduled departure 
    date is treated as a cancellation and no 
    refund is provided for unused room nights.

Note re Dynamic-priced Specials
From time-to-time throughout the year, this property introduces extra special deals which are valid for stays over specific periods.  These dynamic-priced specials have booking and cancellation policies which may differ from normal year-round booking and cancellation policies in that:
● Bookings are required to be paid in full as soon
     as the accommodation is confirmed.
● Once payment has been made, no refund is provided 
     if bookings are cancelled or altered.
Our written confirmations of bookings which involve dynamic-priced specials will show the full pre-payment and cancellation policies required by the resort property.

Travel insurance is recommended.

The information on this page is correct as at 22 February 2019 and is based on our supplier contracts which are valid for stays to 31 March 2020.  All information shown is subject to change without notice.