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SHERATON FIJI RESORT
Denarau Island, Fiji

OUR thoughts on the Sheraton Fiji Resort
Some resorts impress from the moment you arrive and the Sheraton Fiji Resort is definitely one of these. If you have previously visited at the SFR (as it's affectionately known by its repeat guests), you will know what we mean and if you have yet to experience this property, be ready for a “WOW! Experience” as you enter the wonderful lobby and catch your first glimpse of this big, open, spectacular space and the view of the pools and the ocean beyond. It seems you are surrounded by places to eat, shop, play, relax and enjoy either in, or adjacent to this area. Enter the Sheraton Fiji Resort lobby and you immediately fall into relaxed, holiday mode. Once you have settled in at Sheraton Fiji Resort you will come back to enjoy the facilities around the lobby time and time again, whether it be it to catch a cup of coffee and a light meal at The Café, do the shops in the shopping arcade or just relax and enjoy the “people watching” as people arrive and depart, move around the huge conference/ballroom facility or move in and out of “Feast” or “Ports O’ Call” Restaurants.

Over recent times, The Sheraton Fiji Resort has added several innovative features. These include a "Quiet Area" where adults can enjoy the adults-only pool and lounging area. Then there is the lovely Vai Restaurant which brings the flavours of Brazil to Fiji and beside Vai, there is a semi-shaded, relaxing lounge section, Chime Bar, where, instead of merely providing comfortable chairs, guests can relax on the very innovative big, thickly-padded, comfortable, built-in daybed couches.  These couches are marvellously comfortable for guests to relax in during the day and from which to sip a cocktail or two while enjoying the live entertainment in the evenings.

There is always some activity or other happening around the swimming pools too, whether it be jazz pool aerobics or a pool volleyball game in one corner or a kids’ program happening in the shallow pool.  The whole place is alive and enjoyable.

Complimentary wifi is available throughout the complex (including rooms) at a speed of 502kb/pc and high-speed internet 3mb/pc is available at the cost of FJ$15 tax inclusive for 24 hours. 

Sheraton Fiji’s superb American Buffet Breakfast in the “Feast” Restaurant is included in the room tariff. 

Guests of Sheraton Fiji have access to all the restaurants, facilities and services at The Westin, The Sheraton Denarau Villas and at Heineken House at the Denarau Golf Club as well as The Heavenly Spa by Westin complex. Access to the Westin Workout Fitness Centre at The Heavenly Spa is complimentary to Sheraton Fiji Resort guests. Of course, all their fantastic spa treatments are also available at normal cost. Another recent addition is the ability for in-house guests to take a (charged) Day Trip out to Sheraton Resort & Spa Tokoriki Island.  This is a great day out and can be arranged once guests have checked in at Sheraton Fiji.

Sheraton Fiji Resort offers families an impressive range of services, facilities and deals.  Please refer to the “Families and Kids” section below. We must say though, that while families are exceptionally well catered for, we are always impressed with the way Sheraton Fiji Resort manages, seemingly with ease, to deliver a great holiday for couples and honeymooners while attracting so many families.  The whole resort maintains a very impressive balance of facilities and services for families as well as for couples, ensuring that all guests have a great holiday. Don’t overlook the Denarau Marina for additional restaurants, the “Bulaccino” Café and the convenience stores immediately outside the main entrance to the hotel and take a stroll down to the new Denarau ‘Big Bula’ Water Park, Driving Range, 18-Holes Mini Putt, Bungee Trampoline, Batting Cages and outdoor bowling for fun for the whole family. 

Sheraton Fiji Resort has a superb Wedding Chapel located right on their Sunset Point which is a wonderful location for a wedding.  Our Specialists have full details of the wedding packages available.

Entertainment
It seems there is always something happening at Sheraton Fiji Resort and at The Westin too.  
Major entertainment occasions (charged):
Bullet Coco Palms: Traditional fire walking & cultural show with 
      Buffet Dinner, Wednesday and Saturday nights at 
      The Westin.
Bullet Farm to Fork’ Lunch Tour: Visit Sheraton Fiji’s very own 
      farm with homegrown organic fruits, vegetables & herbs 
      and finish with a hands-on cooking class & lunch with the 
      produce. Held at Ocean Terrace at The Westin each 
      Sunday.
Bullet Cooking Masterclass: Live cooking demonstration with
      the culinary team showcasing some of their 
      favourite cuisine. Sheraton Fiji on Saturdays.
Bullet ‘Kids Can Cook’: A cooking workshop for kids, followed by
      afternoon tea where parents are welcome to join & enjoy 
      the little chef’s creations. Sheraton Fiji - Saturday.

Note re Denarau Golf Course Availability
The Denarau Golf Course is becoming more and more popular as the venue for various golfing events during the year and this can result in casual golfers having restricted tee times or course closures on some days. To avoid disappointment, we recommend pre-booking of course times.

What Sheraton Fiji Resort Say About Themselves:
‘Welcome to Sheraton Fiji Resort, your tropical oasis in the heart of the South Pacific. Situated on picturesque Denarau Island, the resort is the ideal playground for vacationers and families to experience an array of dining and leisure activities including golf, swimming, water sports, dedicated kid’s play areas, and the action packed Kids Club, ensuring fun and excitement for all ages. Plus! Kids get to Stay and Play Free and Dine for a Discount!

The resort’s 297 spacious rooms are contemporary and modern, each with its own balcony or patio offering views over the lush tropical gardens or ocean. Fully appointed, they feature the Sheraton ‘Ahhh’ Sweet Sleeper Beds, generous sized bathrooms with dual vanities, 32” flat screen televisions, internet connectivity and your choice of a king or two double beds. Families are also able to take advantage of our interconnecting rooms, providing space for adults and children to truly enjoy their holiday.

As Fiji’s only integrated 5 star resort complex, guests have access to all the facilities at the adjacent Sheraton Denarau Villas, The Westin Denarau Island Resort & Spa and the Denarau Golf & Racquet Club including 12 restaurants and bars, 6 swimming pools, kids' clubs, daily activities schedules and conference and event facilities for up to 1500 people. The resort’s complimentary shuttle also provides guests transfers within the resort complex.’

Our Specials
Bullet Low and Shoulder Seasons Offer:
Bullet Save up to 15% for Minimum 4 Night Stays
Stay for at least 4 consecutive nights during the following periods and qualify for a discount. off normal rates.
 - 02 November to 25 December 2018
 - 06 January to 12 April 2019
 - 29 April to 29 June 2019
 - 14 October to 25 December 2019
 - 06 January to 31 March 2020
Conditions:
 - Valid for stays of a minimum of 4 consecutive nights during 
   the above periods:
 - Breakfast is included daily for all guests.
 - Discount rate is subject to change prior to
   booking being confirmed.

Bullet Honeymooner Bonus
All guests identified as honeymooners at the time of booking accommodation will be provided with a bottle of sparkling wine on arrival at the resort, with compliments of Sheraton Fiji Resort.
Conditions:
- Honeymoon status to be established at the time of
   making accommodation booking. 

Your Accommodation Options
The guest rooms at the Sheraton Fiji Resort are all light, bright and contemporary. The rooms are all in two-level walk-up blocks and vary in size according to their category. Each block is no more than 2 storeys high. The ground floor rooms have a private patio and the first-floor rooms have a spacious balcony and a recent booking enhancement is that we can now request a guaranteed ground floor or first floor room in all categories. For this to be guaranteed the request is made at the time of making the accommodation booking and, of course, is subject to the availability of your requested position at that time. At Sheraton Fiji, you get all the room amenities you would expect in a five star resort including tea and coffee making facilities and a small fridge, with the added bonus of complimentary high-speed internet access around the resort, but best of all is the feeling of light and space in every room.

Another new service is the ability for guests to book a room with either 1 King Bed or a Twin Room with 2 Double Beds.  In the past, the provision of bedding type has been subject to availability on arrival at the resort, but now a price differential has been introduced (rooms with 2 Double Beds are a little more expensive), so we can pre-arrange your bed choice at the time of booking.

Room Categories (In ascending order of tariff)
Ocean Breeze Rooms:
Bullet Ocean Breeze King
Bullet Ocean Breeze Twin
The Resort Says:
"The resorts’ Ocean Breeze guest rooms are a generous 34 square metres in size and overlook the beautifully landscape gardens. Offering all the standard room amenities, including the supreme Sheraton Sweet SleeperSM bed, in a contemporary, modern setting, these rooms have been designed with your comfort in mind”
We Say:
Ocean Breeze Rooms are furthest away from the waterfront (but that’s not very far at all!) Interconnecting rooms may be requested in this category.
Accessible rooms are available in this category.
Bathrooms have rainforest shower head and double vanity
Maximum Occupancy:
Ocean Breeze King: 1 King plus 1 Rollaway for 3 guests
Ocean Breeze Twin: 2 Double Beds for up to 3 Adults or 2 Adults & 2 Children aged up to 12 years
Additional Bedding: 1 Single Rollaway Bed may be added to Ocean Breeze King Rooms only.  A cot can also be added to King Rooms but this does not increase the maximum allowable room occupancies. 

Ocean View Rooms:
Bullet Ocean View King
Bullet Ocean View Twin
The Resort Says:
“Designed with comfort in mind, the resorts’ warm and welcoming Ocean View guest rooms feature picturesque views over the resorts gardens as well as ocean views. Contemporary and modern in design, these generously sized 34 square metres guest rooms offer the standard Sheraton amenities, as well as a private balcony or patio with ocean views”.
We Say:
Ocean View Rooms are located around 40 metres from the waterfront.
Interconnecting rooms may be requested in this category
Bathrooms have rainforest shower head and double vanity
Maximum Occupancy:
Ocean View King: 1 King plus 1 Rollaway for a total of 3 guests
Ocean View Twin: 2 Double Beds for up to 3 Adults or 2 Adults & 2 Children aged up to 12 years
Additional Bedding: 1 Single Rollaway Bed may be added to Ocean View King Rooms only.  A cot can also be added to King Rooms but this does not increase the maximum allowable room occupancies. 

Ocean Front Rooms:
Bullet Ocean Front King
Bullet Ocean Front Twin
The Resort Says:
“Ideally positioned overlooking the ocean, and lush tropical gardens, the resort’s Ocean Front rooms have been contemporarily designed to ensure you are comfortable and relaxed throughout your stay. Warm and welcoming, Ocean Front rooms offer all the standard room amenities, including the celebrated Sheraton Sweet SleeperSM to ensure you are perfectly rested for a new day filled with many new memories, 32” LCD television, high speed connectivity, and a comfortable seating area.” 
We Say:
Ocean Front Rooms are a generous 40m2 in size and approximately 15 metres away from the waterfront with full ocean views from the room patio or balcony.
Interconnecting rooms may be requested in this category.
Accessibility rooms are available in this category.
Bathrooms have rainforest shower head and double vanity
Maximum Occupancy:
Ocean View King: 1 King plus 1 Rollaway for a total of 3 guests
Ocean View Twin: 2 Double Beds for up to 3 Adults or 2 Adults & 2 Children aged up to 12 years
Additional Bedding: 1 Single Rollaway Bed may be added to Ocean Front King Rooms only.  A cot can also be added to King Rooms but this does not increase the maximum allowable room occupancies. 

Ocean Studio Rooms:
Bullet Ocean Studio King
Bullet Ocean Studio Twin
The Resort Says:
“Superbly situated overlooking the tranquil Ocean, the Resort’s Studios have been designed to promote true relaxation. Refreshingly spacious, they feature all of the standard room amenities as well as a comfortable day lounge, expansive windows with plantation shutters and oversized bathroom with free standing bath, double vanity and dual shower heads. The room extends beyond the four walls with a sliding door opening onto a private ground floor patio or balcony, inviting the charms of the Pacific into the room”.
We Say:
Ocean Studio Rooms are a very spacious 48m2. They are normally located on the front corners of each guest wing a mere 15 metres away from the waterfront so guests enjoy ocean, lawn and palm tree views on two sides .
Interconnecting rooms are not available in this category
Bathrooms have a shower with dual rainforest shower heads, a double vanity and a free-standing bathtub
Maximum Occupancy:
Ocean View King: 1 King plus 1 Rollaway for a total of 3 guests
Ocean View Twin: 2 Double Beds for up to 3 Adults or 2 Adults & 2 Children aged up to 12 years
Additional Bedding: 1 Single Rollaway Bed may be added to Ocean Studio King Rooms only.  A cot can also be added to King Rooms but this does not increase the maximum allowable room occupancies. 

Presidential Suite
The Resort Says:
“Idyllically set overlooking the beautiful beachfront of Denarau Island, the resort’s Presidential Suite is thoughtfully designed for the most leisurely and relaxing stay. This 163-square-metre, first-floor suite features a master bedroom with a private balcony for admiring the ocean vistas and a king-size Sheraton Sweet Sleeper™ Bed, providing crisp bedding for a deep rest after a full day in paradise. The Suite includes a relaxing lounge room with LCD TV, separate dining room with seating for up to eight people, executive work desk with High Speed Internet Access, and a kitchenette and pantry for cooking in or entertaining. 

Contemporary in style, the suite's décor features soft earthy tones with orange highlights, matched with comfortable furnishings and a cooling marble floor, ideal in the sweetly tropical Fijian weather. The master bedroom includes a private balcony and additional LCD TV, while the generously sized marble bathroom features a rejuvenating bath and shower and dual vanity.

The Presidential Suite's expansive windows open onto an oversized, private west-facing Lanai (balcony). Offering majestic views across the ocean and out to the famous Mamanuca Islands, the balcony features a peaceful sitting area and sun beds for truly restorative days or evenings contemplating the stunning sunsets.”
Presidential Suite Features
● Sizeable, west facing, private balcony off main lounge area 
     overlooking the ocean
● Private balcony off the master bedroom
● Separate lounge and dining area
● Separate dining area accommodating up to 8 adults
● Kitchenette and Pantry
● Approximately 15 metres from the water front
● Extensive 163 square metre suite
● Generous sized bathroom
Maximum Occupancy: 2 guests
Existing Bedding: 1 King Bed
Additional bedding:  No additional bedding accommodated.

Getting to and from the Sheraton Fiji Resort
We will normally provide coach or private car arrival/departure transfers from/to Nadi International Airport to the Sheraton Fiji Resort as required/agreed in package arrangements. However, this is an optional inclusion and may be excluded from packages if guests wish to make their own arrangements on arrival in Fiji. Transfer time is 20/30 minutes.

From Sheraton Fiji it is easy to get around the whole Denarau Island Resort Area.
Bula Bus.  
Sheraton provide complimentary access to the Bula Bus which regularly services Sheraton Fiji, The Westin, The Sheraton Denarau Villas and the Denarau Golf & Racquets Club throughout the day. The Bula Bus pulls right up to the Sheraton entrance.
Denarau Shuttle.  
The Denarau Shuttle which services all the resorts on Denarau Island going to and from Port Denarau restaurants and shops also stops at The Sheraton Fiji and runs throughout the day and into the evening.  There is a charge to use the Denarau Shuttle and purchasing 1 round trip ticket gives you unlimited trips for the day, so it's great for a spot of shopping at Denarau Marina during the day then using the ticket again to enjoy an evening meal down at The Marina. Multiple Day Passes offer good value and well worth considering for those staying more than a night or two.
Taxis.  
Taxis are readily available.
Public Bus
The Yellow Bus runs a regular service to and from Nadi Town.
Helicopter.
Helicopter services operate from/to a landing spot in the grounds of the nearby Denarau Golf Club.

Families & Kids
Sheraton Fiji Resort is a very family-friendly resort with many services and facilities for families with children of all ages, but most specifically for kids aged up to 12 (under 13) years old. 

Bullet Kids Stay Free 
Up to 2 children aged up to 12 years of age stay free when sharing a room with adults and using existing bedding which is either 1 King Bed or 2 Double Beds. 

Bullet Kids’ Menus
Kids menus are available in restaurants for lunch and dinner for children aged 4 to 12 years.

Bullet Kids Kana Pass
Children aged 4 to 12 years inclusive may pre-purchase a daily full-board meal plan at F$20 (including taxes) per day per child which entitles each child to breakfast, lunch and dinner based on the Children’s Menu at all restaurants within the Sheraton and Westin Fiji Resorts Complex excluding Heineken House Restaurant & Bar.  The Kitchen Grill at The Westin and Vai Restaurant at The Sheraton put a 7:00pm limit on Kids Kana Pass dining. Children are welcome to dine after 7:00pm when dining either from the full-price menu or from normal kids’ menu prices if a kids’ menu is available.  
Conditions:
 - Breakfast is restricted to Feast Restaurant.
 - To qualify for Kids Kana Pass dining, children need to be 
   accompanied by at least 1 paying adult.
 - Kids Kana Pass is only available when purchased for all 
   dates of guests’ stay. 
 - Discount is based on a child having 1 main course meal
   from the children’s menu.
 - Kids Kana Pass does not apply to poolside service, in-room 
   dining, dining at Heineken House or any non-hotel outlets.
 - Beverages are not included.

Bullet “Kids Can Cook”
Held on Saturdays at Sheraton Fiji, a cooking workshop for kids, followed by afternoon tea where parents are welcome to join and enjoy the little chefs’ creations. F$39 (including taxes)

Bullet Lai Lai Kids Club
Bullet Kids Play Free at The Lai Lai Kids’ Club 
● Children aged 4 to 12 years of age have complimentary 
     access to The Lai Lai Kids’ Club and the Kids’ Playground 
      during the day. On 4 days each week there is one special 
      activity, such as “T-shirt Painting” for which there is a 
      small participation fee.
Hours of Operation
Monday to Saturday:
9:00am to 12 Noon
1:00pm to 4:30pm
5:30pm to 8:30pm
Sunday
9:00am to 12 Noon
1:00pm to 5:00pm
Evening Program
A full evening program for children aged 4 to 12 years is available 5:30pm to 8:30pm Monday to Saturday at F$25.00 per child per evening, including dinner.
Conditions:
 - A child aged under 4 years or children with special needs 
   are welcome at the Lai Lai Kids Club when accompanied 
   by an adult.   

Bullet Lai Lai Kids Club Program of Activities
Here are 2 examples of the activities on offer.  
Each day is different.                                                                           

Sunny Tuesday Activities                                              
  9:45am  Fish Feeding                                                                   
10:00am  Mini Olympics                                                                 
11:00am  Swimming                                                                       
12 Noon  Parents lunch pick-up                                         
  1:00pm  Book Marker Making & Decorating                               
  2:00pm  Apple Eating/Games at Playground                             
  3:00pm  Face Painting/Bula Bus Ride                                         
  4:00pm  Storytelling & Paper Crafting                                           
  4:30pm  End of the day, Parent pick up                                        
   
Awesome Thursday Activities
  9:45am   Fish Feeding
10:00am   Uses of Coconut/Coconut Bowling
11:00am    Coconut Boat Racing/Swimming
12 Noon    Parents pick up for lunch
  1:00pm    Drawing & Painting
  2:00pm    Ice Cream Eating/Wbashing
  3:00pm    Westin Tour
  4:00pm     Movie
  4:30pm     End of the day, parents pick up 

Charge activities are scheduled on:
Exciting Monday:  
  1:00pm     T-Shirt Painting
Beautiful Wednesday
  1:00pm     Sarong Painting
Fantastic Friday
  1:00pm     T-Shirt Painting
Joyful Sunday
  1:00pm     Sand Craft

Exclusively for Adults
● Adults-Only pool
● Quiet zone beside Adults-Only Pool

Check-in/Check Out Procedures
Hotel standard check-in and check-out times:
Check In Time: 3:00pm
Check Out Time: 11:00am
Early Check-in 
To guarantee access to accommodation prior to 3:00pm, guests need to book and pay for the preceding night.
Guests arriving before 3:00pm will be accommodated as rooms become available. 
Baggage may be checked-in prior to rooms becoming available.
Late Check-out
A late check-out may only be arranged with hotel reception on check-out day, is strictly subject to availability and charges will apply.
Day-Use Rooms
Day use of a room between 8:00am and 6:00pm may be arranged at the time accommodation is booked through Our Specialists. 

Cashless Resort Policy:
The integrated Sheraton/Westin resort complex has a cashless policy whereby all charges from restaurants, bars, spa, gift shops and resort activities may only be charged to the guest room or settled by credit card at time of purchase. The exception to this policy is Fiji Premium Club House at the Denarau Golf & Racquet Club which does not offer a room charge-back facility.

Deposit to Cover Incidentals required at Check-in
All guests are required to pay a deposit of F$150 per adult per night (or F$300 per room per night at hotel discretion) at check-in to cover items charged to their room account and any incidentals incurred during their stay. A credit card pre-authorisation is the preferred method of covering this deposit, but cash is also accepted.

Please note the following advice from Sheraton Fiji Resort regarding the release of the balance of the pre-authorisation after check-out.
“When the guest checks out we release any remaining balance right away but sometimes it can take time for the banks to release the balance. Standard time is 5 to 7 days.  For Visa and MasterCard, we can release right away and it can show within 24hrs back in the guests credit card account.  For other cards, if guests want their money available sooner than the standard processing time of 5 to 7 days, we can communicate with their banks and the banks usually take about 48hr to do this.”

Cancellation, No-show & Amendment Policies
All cancellations must be made in writing.
Bullet Bookings of 1 to 3 Nights Duration
Bullet Bookings cancelled within 21 days of scheduled
     arrival incur a cancellation fee equal to 100%
     of the cost of the full booking held.
Bullet Date changes within 21 day of scheduled arrival
     are treated as a cancellation and charged
     accordingly
Bullet No-shows are treated as cancellations.
Bullet Guest departure prior to scheduled departure
     date is treated as a cancellation and no
     refund is provided for unused room nights

Bullet
 Bookings of a Minimum 4 Nights Duration
Bullet Bookings cancelled within 61 days of scheduled
     arrival incur a cancellation fee equal to 100%
     of the cost of the full booking held.
Bullet Date changes within 61 days of scheduled arrival
     are treated as a cancellation and charged
     accordingly
Bullet No-shows are treated as cancellations.
Bullet Guest departure prior to scheduled departure
     date is treated as a cancellation and no
     refund is provided for unused room nights.

Note re Dynamic-Priced Specials
From time-to-time throughout the year, this property introduces extra special deals which are valid for stays over specific periods.  These dynamic-priced specials have booking and cancellation policies which may differ from normal year-round booking and cancellation policies in that:
● Bookings are required to be paid in full as soon
     as the accommodation is confirmed.
● Once payment has been made, no refund is provided 
     if bookings are cancelled or altered.
Our written confirmations of bookings which involve dynamic-priced specials will show the full pre-payment and cancellation policies required by the resort property.
Travel insurance is recommended.

The information on this page is correct as at 16 November 2018 and is based on our supplier contracts which are valid for stays to 31 March 2020.  All information shown is subject to change without notice.


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Complimentary Resort Facilities
Bullet “Bula Bus” transportation between Sheraton & Westin
      Resort facilities and Denarau Golf and Racquet Club.
     Operating hours are seasonal.
Bullet Use of 6 swimming pools across Sheraton & Westin
      Resorts Denarau Island
Bullet Lawn Bowling Green at The Westin Denarau Island
      Resort & Spa
Bullet Daily activities schedule including Aqua aerobics,
      volleyball and board games
Bullet Cultural demonstrations (as part of daily activities)
Bullet Parking
Bullet Children’s playground
Bullet Fitness Centre
Bullet Complimentary wifi access throughout the complex
     (paid upgrade available for faster download speed)
Bullet With wifi, complimentary access to PressReader App

Other Resort Facilities (charges apply)
Bullet Use of a range of motorised and non-motorised water
      sports
(including snorkelling equipment and tours,
      hobi-cats, jet skiing,
stand-up paddle boarding, kayaks,
      deep sea fishing etc.

Bullet Access to the Award Winning Heavenly Spa by Westin
Bullet Babysitting services
Bullet Wireless In-room Broadband Internet
Bullet Weekly Cultural Shows including Meke Lovo and
      Firewalking

Bullet Denarau Golf & Racquet Club - Tennis (6 natural grass
      courts
and 4 synthetic courts with floodlights)
Bullet Denarau Golf & Racquet Club – Golf -
      18 hole golf course

Bullet Driving range, 18 holes of mini putt, bungee trampoline,
     batting cages & outdoor bowling
Bullet Day trips and cultural excursions arranged by the Tour
      Desk
in the Lobby
Bullet Transportation “‘Denarau Shuttle” between the Resorts
     and the Marina
Bullet Fiji Rum Co. Traditional Rum Tasting Bar