SHERATON NEW CALEDONIA DEVA
SPA and GOLF RESORT
Our Resort Report

OUR Thoughts on Sheraton New Caledonia Deva Spa and Golf Resort,  Route de Poe, Bourail, Grande Terre, New Caledonia
This modern resort opened in August 2014, and is going from strength to strength with returning guests giving glowing reviews of the location and especially the whole range of normal Sheraton facilities, which, in this case, includes an excellent Spa and the magnificent hinterland 18-hole golf course which surrounds the resort.  

Sheraton New Caledonia Deva Spa and Golf Resort offers something new and exciting to the New Caledonia visitor experience – a real South Pacific tropical beach resort with a unique blend of the local Melanesian and French flavours without having to leave the mainland. We have previously described Noumea as a “City Beach” vacation destination; now, with the opening of the Sheraton Deva Resort on the west coast of New Caledonia’s Grande Terre (Main Island), a stay in Noumea can be combined with a true “Beach Resort” without having to take a boat or flight from Noumea to get there. If you are a fan of Sheraton’s Resorts in Fiji, Tahiti, Samoa and Hawaii (we certainly are) you will know to expect a very high standard of accommodation and services at their Deva Spa and Golf Resort in New Caledonia.  

The location is superb - a beautiful, long beach on the coast out from Bourail (population just under 5,000) which is New Caledonia’s second biggest town after Noumea.  While the beach itself is spectacular, there is substantial sea-grass in the lagoon which is great for attracting Dugongs but makes the lagoon unpleasant for swimming.  There are good swimming and snorkelling spots 10 minutes along the coast and The Resort operates tours which take in these places.  The Resort has a terrific swimming pool. Sheraton New Caledonia Deva Spa and Golf Resort is approximately 160kms from Noumea and 110kms from Tontouta International Airport.  The road from Noumea to Bourail is sealed and once past Tontouta Airport on the way north-west, winds around the mountains and valleys to Bourail before dropping down to the coast at Poe. It’s a pleasant drive which takes a little over 2.5 hours from Noumea or just over 1.5 hours from Tontouta Airport. On a combined Noumea/Sheraton Deva holiday, whether you visit Sheraton Deva before or after Noumea probably mainly depends on your flight departure time from New Caledonia and the convenience of getting from Sheraton Deva to the airport. Our Specialists will guide you on this.

Sheraton New Caledonia Deva Spa and Golf Resort is a full-service Sheraton Resort with 180 accommodation units.  Alongside the facilities for which Sheraton Resorts are well known, such as excellent dining options and a lobby lounge, Link@Sheraton wifi services, extensive pools, Resort Shop and a Kids’ Club, they have an 18-Hole Golf Course, a Pampering Spa & Fitness Centre, all-terrain bicycles, water-sport equipment as well as meeting and conference facilities.  For those seeking a self-catering option, each Suite at Sheraton Deva is equipped with a kitchen.  We are able to have food supplies pre-ordered and placed in the suite for your arrival.  The resort does not charge a fee for this service - the cost of the supplies is added to the guest account. 

Complimentary Inclusions at Sheraton Deva:
● Full buffet breakfast for 2 persons per room
    A suite with 2 bedrooms includes breakfasts for 4 people
● Unlimited use of non-motorised water sports equipment
    (subject to availability)
● 24/7 access to Fitness Centre
● Use of "Link@Sheraton" including free internet access,
    flat screen TV, board games and library of books
● Complimentary guest parking
● Complimentary use of Kids Club for children aged 1-12

What Sheraton New Caledonia Deva Spa & Golf Resort Say About Themselves
“Situated in the Deva domain, in the Bourail district on the central-west coast of Grande Terre, the Sheraton New Caledonia Deva Spa & Golf Resort is surrounded by verdant tropical gardens and the emerald waters of the southwest Pacific. New Caledonia’s capital Nouméa is a 2.5-hour drive away, and La Tontouta International Airport (NOU) can be reached in 90 minutes.

The Deva domain spreads its incredible beauty acrossT nearly 8,000 hectares—vast preserved natural areas, ecological sites of crucial importance, a biodiversity treasure that is home to 10% of New Caledonia’s dry forest, and a 13-kilometer coastline, which features a reef and a lagoon listed as a UNESCO World Heritage Site. The entire area serves as a historical witness tied to nearly 3,500 years of human presence.

Combining Melanesian tradition and traditional French influence, our resort is the perfect home base for exploring the spectacular waters and marine life in this part of the Pacific Ocean. Professionals oversee an array of aquatic and recreational activities, such as diving and snorkeling amid the prolific marine life. Partake in water sports including sailing, windsurfing, jet skiing, wakeboarding, and kite surfing. Join the fun with a game of beach volleyball or pétanque, or simply soak up some sun on the golden-sand beaches. Try your hand at angling. Charter a boat and take an excursion out to sea for the day, or paddle a canoe or kayak down a river or on the lagoon.

There are plenty of land activities here, too. Grande Terre has some of the best hiking in the South Pacific—follow one of the old mining and forest tracks amid native plants and birds, or walk along the Deva domain’s trails. Play a round of golf on a great 18-hole course. Explore the area on a bicycle or take a riveting horseback riding expedition in the mountains.

Stay connected to family and friends at the Link@Sheraton(SM) experienced with Microsoft® in the lobby. Surf the web on one of our terminals, or bring your laptop for complimentary wireless High Speed Internet Access.

Our exciting menu has been influenced by the heritage of the area’s five major cultural groups: North African, Asian, Melanesian, New Caledonian, and French. Buffet and à la carte options are available, and our terrace allows you to take in the tropical atmosphere while dining with someone special.

Enjoy lunch or an afternoon snack alfresco with relaxing ocean views at the Sand Beach Grill. This poolside venue lets you create your own dish by selecting from the day’s market ingredients and the preparation method of your choice. Linger over warm conversations and cold drinks while watching the sun set over the horizon.

Gather with family, friends, or colleagues in the stylish ambience of the Creek Bar, which looks out to the resort’s pool and beyond to the ocean. Plan tomorrow’s adventure over a refreshing cocktail or coffee or dine in the privacy of your guest room with our 24-hour room service.

Take advantage of a wide range of activities for the whole family. Recline poolside and soak up the tropical sunshine. Choose from our large range of non-motorized water sports equipment—snorkeling gear, stand-up paddleboards, kayaks, and canoes—that is complimentary for hotel guests. Join a game of beach volleyball or pétanque (French bowling), or simply stroll along our 13 kilometers of golden-sand beaches.

Be at your peak at all times—let our Sheraton Fitness center be your solution to a healthy lifestyle while away from home. Play a round of golf on a fabulous 18-hole course, one of the most beautiful in the South Pacific. Our team at the kids’ club is great at offering various activities for children throughout the day.

And don’t forget to treat yourself to some personal time at our spa. Our tropical location and signature treatments make it easy to indulge in world-class comforts to soothe mind and body.

 Features of Sheraton Deva
 World-Class Golf Course
The Golf Course at Sheraton Deva is a great drawcard for golfers of all abilities. The golf course at Sheraton Deva is designed by DYE: A world renowned American golf architect.
“In 1923 the first Dye golf course Urbana Country Club was built in Urbana, Ohio, USA”
“Today there are 330+ Dye branded golf courses in 34 US states and 29 countries worldwide. Deva is our first course in Oceania. It will be recognized as one of our best creations” – Cynthia Dye.
Golf course features:
●  Located in a stunning environment surrounded by lagoon,
     forest, hills & plains of the Deva domain
●  Country-club atmosphere
●  Designed for the most demanding players
● 18-hole : international championship course
●  PAR 72 – 7,302 yards
●  Driving Range: 30 boxes (grass & synthetic) with 
     use of 500 balls per day
●  Pro Shop located in the resort & halfway rest area
●  Private tournaments competitions organized with prizes
●  Electric golf carts (40) + food & beverage cart
●  Rental: golf clubs (Titleist Premium), carts & trolleys,
     caddies
●  Golf Pros from French PGA (multilingual coaches)
●  Individual and group lessons
●  Family packages for all levels and skills
     (initiation, performance, training, competitions)
●  Multi-duration packages
●  Member of “American Society of Golf Course Architects”

 Deep Nature Spa Deva
“A SPECIAL PLACE
Among the privileged Spa, Deva is a special place. Located in the heart of the Sheraton New Caledonia Spa and Golf Resort, The Deep Nature Spa is a peaceful heaven of wellbeing. A journey for your senses is awaiting. Let the energy revolved during a magical owned moment. The menu and treatments have been designed «sur mesure» for you by Deep Nature and the Algotherm cosmetics. Allow yourself to experience in our capable hands.

The definitive spa welcomes you with many facilities:

A Jacuzzi & Terrace, Footbath, Hammam, Sauna, Cardio Training Area, a terrace, a Rest room, 5 cabins with 1 double.”

 Minimum Stay Requirement
A minimum of 2 nights is required during the peak season period
Conditions:
 - Peak season is 27 December 2020 to 05 January 2021
 - Nights stayed do not need to be consecutive.

 Our Year-Round Specials
 Stay/Pay Specials:
 Stay 3 Pay 2
● Book 3 nights and pay for only 2 nights
 Stay 4 Pay 3
● Book 4 nights and pay for only 3 nights
 Stay 5 Pay 4
● Book 5 nights and pay for only 4 nights
 Stay 7 Pay 5
● Book 7 nights and only pay for 5 nights
     (2 nights free)
Conditions:
 - All offers may be doubled, for example:
   Stay 6/Pay 4, Stay 14/Pay 10
 - Offer may not be combined with any other promotions 
   except Combination Rate and Honeymoon Bonus.
 - Valid for stays in all accommodation types
 - Valid for stays all year with the exception of 
    any stay including period:
    27 December 2020 to 05 January 2021
 - Nights stayed do not have to be consecutive.

 Combo Special:
Combine a stay at Sheraton New Caledonia Deva Spa and Golf Resort with a stay at either Le Meridien Isle of Pines or Le Meridien Noumea and receive a worthwhile discounted accommodation rate on both properties.  
Conditions:
 - To qualify for Combo rate discount at least 1 night will need
   to be booked at either or both of Le Meridien Noumea
   and/or Le Meridien Isle of Pines in addition to at least
   1 night at Sheraton Deva.

 Honeymoon & Romance Offers:
 Honeymooners
 Guests Celebrating a Wedding Anniversary
Receive the following with compliments of Sheraton New Caledonia Deva Spa & Golf Resort:
● VIP treatment including welcome honeymoon
    amenities, bathrobes and slippers in room
● 10% discount off all Deep Nature Spa treatments. 
Guests staying a minimum 2 nights receive:
● VIP treatment including welcome honeymoon
    amenities, bathrobes and slippers
● 10% discount off all Deep Nature Spa treatments.
● A complimentary upgrade either from Traditional Room
     to Deluxe Room or from Deluxe Rooms to
     Traditional Domain Bungalow
    (subject to availability at the time of booking)
Conditions:
 - Valid for stays all year.
 - Offer may only be combined with Combo Special Rates.
 - Honeymoon/Anniversary status to be established at
   time of booking accommodation.
 - Copy of Wedding Certificate required.
 - Honeymoon Specials apply for stays taken within 
   12 months of guests’ actual wedding ceremony.
   Wedding Anniversary Special applies when the
   anniversary is within 2 months either side of the stay 
 - Offer applies to mixed and same gender couples.

Family Special
Families booking a 2-Bedroom Traditional Suite enjoy special rates as well as free meals for children when staying a minium 4 nights.
See "Families and Kids" Section below for full details and conditions.

Your Accommodation Options
Sheraton New Caledonia Deva Spa and Golf Resort is spread over quite a large area of the natural tropical gardens and trees beside the Deva Domain between the beach and the Golf Course which borders the interior hills of Grand Terre.  

In general, accommodation types described as “Domain” have views either out towards the hills and mountains of the Deva Domain or of the trees and gardens; some have golf course views.  For those people who enjoy golf, we are able to request “Golf” Rooms and Suites - this accommodation is very handy to the golf course and all rooms and suites have wide Golf Course views.  Some Rooms and Suites are further away from the beach and Central facility thsn others, but none are exactly “distant”. 

Rooms and Suites are found in single level and two level accommodation blocks and all Suites feature a kitchenette.

“Bungalows” are all stand-alone buildings.  “Beachfront” Bungalows are closest to the Central Facility and while they all have a beautiful view of the lagoon; they are set back from the beach enough to provide privacy from the beach for occupants.  “Domain” Bungalows are spread throughout the gardens and trees behind the Beachfront Bungalows and their occupants enjoy a private leafy lawn and garden outlook. 

Accessibility Facility
Wheelchair accessible rooms are offered in:
  ● Traditional Rooms
  ● Deluxe Rooms
Conditions:
 - An Accessible Room will only be guaranteed if a reservation
   is made at least 60 days prior to scheduled arrival of guests.

Room Categories
(Listed in ascending order of tariff rate) 
 Traditional Rooms:
35m² in area.  Traditional Rooms have either a King Bed which can be split to make 2 Single Beds or 2 Standard Double Beds.  Bathrooms have separate bath and shower.
Maximum Occupancy: 2 to 4 Guests (Adults or Adult and Child)
Existing Bedding: 1 King Bed or 2 Double Beds or 2 Single Beds. Up to 4 adults may share Traditional Rooms with 2 Double Beds.
Additional Bedding:  No additional bedding accommodated

 Deluxe Rooms:
43m² in area with a nice area to one side for a sofa and coffee table.
Bathroom has separate bath and shower.
Maximum Occupancy:  3 Adults or 2 Adults and 2 Children
Existing Bedding: 1 King Bed or 2 Single Beds
Additional Bedding:  A Double Bed-size Sofa Bed in the lounge area can accommodate the 3rd Adult or up to 2 Children aged under 12 years.

 Traditional Domain Bungalows:
55m² in area, Melanesian-style Bungalow with canopy bed and extensive veranda and decking complete with double sun-lounger.
Bathroom has separate bath and walk-in shower.
Maximum Occupancy:  2 Persons
Existing Bedding: 1 King Bed or 2 Single Beds
Additional Bedding:  No additional bedding accommodated

 Traditional 1 Bedroom Suites:
66m² in area with kitchenette.  Bathroom has separate bath and shower.
Traditional 1 Bedroom Suites have peaceful views of the golf course as well as the hills of the Deva Domain.
Maximum Occupancy:  3 Adults or 2 Adults and 2 Children
Existing Bedding: 1 King Bed or 2 Single Beds
Additional Bedding:  A Double Bed-size Sofa Bed in the lounge area can accommodate the 3rd Adult or up to 2 Children aged under 12 years.

 Superior Beachfront Bungalows:
55m² in area, Melanesian-style Bungalow with canopy bed and extensive veranda and decking complete with double lounger.
Bathroom has separate bath and walk-in shower.
Maximum Occupancy:  2 Persons
Existing Bedding: 1 King Bed or 2 Single Beds
Additional Bedding:  No additional bedding accommodated

 Traditional 2 Bedroom Suites:
93m² in area with kitchenette.  The main bathroom has separate bath and shower and the ensuite bathroom off the 2nd Bedroom has a shower only.
Maximum Occupancy:  6 Adults or 2 Aduts and up to 3 Children aged under 12 years
Existing Bedding: 1 King Bed in one bedroom and 2 Double Beds in the 2nd bedroom.
Additional Bedding:  No additional bedding accommodated

Getting to and from Sheraton New Caledonia Deva Spa and Golf Resort
Seat-in-vehicle transfers are available between Noumea hotels and resorts and Sheraton New Caledonia Deva Resort as well as between The Resort and Tontouta International Airport.  We will include the cost of seat-in-vehicle transfers in packaged arrangements as required/agreed.
Another transfer option is a rental vehicle and this would be a good option for those looking to explore a little further around New Caledonia’s main island during their stay. 

Families & Kids
 Children Stay Free
No extra accommodation charge for children aged up to 12 years of age sharing a room with parents utilising existing bedding.
Conditions:
 - Valid for stays all year in all accommodation types
 - Number of children staying free is subject to individual 
   rooms maximum occupancy policies.

 Little Kids Eat Free
Children up to 3 years old eat free from breakfast, kid’s menu and buffet. 
 Discounted Meals for Children 4 to 12 Years
Children aged 4 to 12 years old enjoy 50% discount on meals (Excludes Kids Buffet Meals and special Kids' Menu).
Conditions:
 - Not valid for stays including period
   27 December 2020 to 05 January 2021.
 - Some specific dining options may be excluded.

 Family 2 Bedroom Suite Offer
Book a Traditional 2-Bedroom Suite and take advantage of either of these 2 offers:
Stay 3 Nights in a Traditional 2-Bedroom Suite and receive:
● A 10% discount off the tariff.
Stay 4 Nights in a Traditional 2-Bedroom Suite and children receive:
Free meals for up to 2 children sharing with adults
● Breakfast from Kids' Buffet
● Lunch from Kids' Menu
● Dinner from Kids' Menu
Conditions:
 - offer cannot be combined with any other Specials
   except the Combo Rates Special.
 - is not available for stays during the Xmas/New Year
   Season:
   27 December 2020 to 05 January 2021

 Kids’ Club
A fantastic, complimentary (including lunch) Kid’s Club for kids aged 1 through 12 years is open 7 days a week including public holidays:
Monday to Friday: 7:00am to 5:00pm
Saturday and Sunday: 8:00am to 6:00pm
With 275m² of space including an enclosed outdoor play area, the Kids Club offers:
● A spacious games room with themed corners
● Toy cars
● Dolls
● Costumes
● Castle and play kitchen.
● Rest Room for younger guests
● Activity room equipped with easels
● Outdoor play area includes sand box and 
    playground equipment.

Babysitting services are available (charged) including all-night babysitting.

Check-in/Check-out
Check-in time is 3:00pm
Check-out time is 12:00 Noon.
Early check-in from 10:30am and late check-out to 6:00pm, when available, is charged at 50% of the room rate booked.
Baggage may be checked in for guests arriving early if rooms are unavailable until official check-in time.

Resort Cancellation Policy
 All cancellations must be made in writing
 All booked room nights which are not availed once
     guests arrive at the hotel will be charged in full.
 General Cancellation Policy
 Cancellations made less than 7 days prior to scheduled 
     arrival date incur a cancellation fee equal to the cost of
     staying 1 night at the rate booked.
 No Shows:  Guest who fail to show on the scheduled 
     date incur a cancellation fee equal to the cost of staying 
     2 nights at the rate booked.
 Cancellation Policy For End of Year Holiday Season
     27 December 2020 to 05 January 2021
 Cancellations made between 30 and 45 days prior to 
     scheduled arrival date incur a cancellation fee equal 
     to the cost of staying 1 night at the rate booked.
 Cancellations made within 30 days prior to scheduled 
     arrival date incur a cancellation fee equal to the full 
     cost of the accommodation booked.
 No Shows:  Guest who fail to show on the scheduled 
     date incur a cancellation fee equal to the entire cost 
     of accommodation booked.

Travel Insurance is Recommended
OUR Travel Specialists can advise on all aspects of travel insurance

The information on this page is correct as at 28 May 2020 and is based on our supplier contracts which are valid for stays to 31 March 2021.  All information shown is subject to change without notice