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CASTAWAY NORFOLK ISLAND
Our Pacific's Resort Report

OUR Thoughts on Castaway Norfolk Island, Burnt Pine, Norfolk Island
This little hidden gem is a great option for a Norfolk Island holiday.  The buildings date back to the 1970s but have been extensively refurbished over recent times and now, once again, the hotel offers a good modern standard of accommodation and services. Tucked in down a private driveway adjacent to the much bigger South Pacific Resort Hotel, Castaway faces a long green valley and guests enjoy the valley views. Some accommodation units offer a glimpse of the sea and Phillip Island. 

Castaway’s restaurant gets good reviews, but it isn’t open every night for dinner.  However, that’s not a problem, because staying here it is only a short walk to the RSL Club for good club-style dining and from there it is only a short walk into town where the “Bowlo Bistro” (Bowls Club) offers a good dining alternative for dinners.  One helpful innovation offered by Castaway to guests is their “Shared Kitchen” facility where guests in Garden Rooms, (which don’t have a self-catering facility) may share a hotel kitchen with other guests.  Guests staying in the Apartments don’t need to use the share kitchen as all apartments are equipped with private kitchens which are fully stocked with appliances, pots, crockery and cutlery.  The location of Castaway so close to town means guests can easily nip out to the supermarket for supplies.

We can organise your booking to be on a room-only basis or with either a full cooked or continental breakfast included.

The current owner/managers of Castaway Norfolk Island have done an excellent job of upgrading the whole property and they are on hand to assist with any guest requirements in form of recommendations on how to make the most of your visit to the island, perhaps to organise a rental car for a day or two (we can book a rental car for your whole stay prior to your arrival if you prefer) suggest walks, book a fishing trip and so on.

The cheapest accommodation type for a couple at Castaway Norfolk Island, the Garden Hotel Rooms is good value, but for only around A$10.00 a night additional, the 1 Bedroom Apartments are a great option.  For a 1 Bedroom Apartment you would be wise to make your bookings through us as early as possible as they are in high demand.   

Included in the room tariff at Castaway Norfolk Island:
● Arrival & departure airport transfers
● Complimentary fruit punch on arrival
● Complimentary Half-Day Orientation Tour.

What Castaway Norfolk Island Say About Themselves

"Castaway Norfolk Island is owned and run by Sarah and Tony Watts who have undertaken an extensive refurbishment program to present the island’s newest addition to its accommodation offerings.  Built in the 1970s by Sarah’s grandfather, Ken Prentice, The Castaway, as it then was, had a long and illustrious life as one of Norfolk’s cherished accommodation houses.  Sarah and Tony have taken on the rejuvenation of this Norfolk icon as a personal challenge and Castaway Norfolk Island has flourished under their energetic approach.

Sarah, Tony, little Stella and schnoodle, Pepsi, make Castaway Norfolk Island your home away from home when you holiday on Norfolk Island.  It is an oasis of calm in the centre of Norfolk Island.

The Castaway is a 20 room boutique property located in the heart of Burnt Pine.  All rooms are a stylish, modern design with garden views. The property features an onsite restaurant/bar, and covered deck overlooking the valley.

Your Accommodation Options
This is a boutique hotel property with only 20 units, but still manages to offer 3 different grades and types of accommodation.  These include, Garden (Hotel) Rooms, 1 Bedroom Apartments and a 2 Bedroom Apartment.

Room Categories (In ascending order of tariff)
Bullet 
Garden Hotel Rooms:
The Garden Rooms are all in a ribbon block, each one has a pleasant little balcony. The bathrooms have all been renewed over recent times and are bright, airy and modern with a walk-in shower, new vanity with hairdryer, toiletries etc.
Some rooms interconnect with their neighbours which, when the interconnecting door is available makes this room type ideal for families.
Maximum Occupancy: 2 Adults and a baby in a cot.
Existing Bedding: 1 King Bed or 2 Single Beds.
Additional Bedding: A cot may be added for an infant.

Bullet 1 Bedroom Apartments:
1 Bedroom Apartments feature a separate bedroom and separate living room/kitchen. Each Apartment has a pleasant balcony facing the lawns and gardens down the valley. The bathrooms have all been renovated and are bright, airy and modern with a walk-in shower, new vanity with hairdryer, toiletries etc. Each has a full kitchen with a full-size fridge/freezer, sink and bench, stove top, oven, toaster and microwave together with kitchenware, crockery and cutlery. Laundry facility available.
Some apartments interconnect with their neighbouring apartment which, when the interconnecting door is available makes this room type ideal for families, couples travelling together and groups of friends.
Maximum Occupancy: 2 Adults and a baby in a cot.
Existing Bedding: 1 King Bed or 2 Single Beds.
Additional Bedding: A cot may be added for an infant.

Bullet The 2 Bedroom Apartment:
A 2 Bedroom Apartment with 2 separate bedrooms and separate living room/kitchen – 1 bathroom. The Apartment has a pleasant balcony facing the lawns and gardens down the valley. The Apartment has been renovated over recent times. Each has a full kitchen with a full-size fridge/freezer, sink and bench, stove top, oven, toaster and microwave together with kitchenware, crockery and cutlery.
Some apartments interconnect with their neighbouring apartment which, when the interconnecting door is available makes this room type ideal for families, couples travelling together and groups of friends.
Maximum Occupancy: 4 guests and a baby in a cot.
Existing Bedding: 2 King Beds, either or both of which may be split into Single Beds.
Additional Bedding: A cot may be added for an infant.

Getting to and from Castaway Norfolk Island
The room tariff at Castaway Norfolk Island includes complimentary arrival and departure airport transfers.
The property is set near the top of a quiet green valley, down a drive around 250 metres off Taylors Road.  Once on Taylors Road, you are virtually opposite the RSL Club, almost “in town” and it’s only approximately 300 metres from there to the centre of town, which is the roundabout on the intersection of Taylors Road and New Cascade Road.
 
Kids Policy
Children are welcome year-round
Bullet Kids Stay Free.
Children aged under 12 years of age stay free of charge (accommodation charges only) when sharing a room with their parents and utilising existing bedding.
Babysitting/child-minding is easily arranged and charges are reasonable.

Check-in/Check-out
Check-in time is 1:00pm
Check-out time is 10.00am 

Resort Cancellation Policy
Bullet 
All cancellations must be made in writing
Bullet Cancellations made between 14 and 60 days of scheduled
     arrival incur a cancellation fee of A$100 per room.
Bullet Cancellations made within 14 days of scheduled arrival
     incur a cancellation fee equal to 100% of the cost of
     services booked.
Bullet No Shows or days not used due to delayed arrival or
     premature departure: 
     No refund will be given for unused arrangements. 


Travel Insurance is recommended
OUR Specialists can advise on all aspects of travel insurance.

The information on this page is correct as at 17 June 2019 and is based on our supplier contracts which are valid for stays to 31 March 2020.  All information shown is subject to change without notice.


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Resort Facilities:
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Fitness Room

Bullet Restaurant
Bullet Bar
Bullet Pizza Oven
Bullet Shared Kitchen
Bullet Daily Housekeeping
Bullet Books, DVDs, music for children
Bullet Board games/puzzles
Bullet Babysitting/child services
Bullet TV Lounge
Bullet Laundry
Bullet Tour Desk
Bullet Car Hire
Bullet Picnic area
Bullet Sun terrace
Bullet BBQ facilities
Bullet Room Service
Bullet Wifi

Room Facilities:
Bullet 
Private bathroom with shower

Bullet Telephone
Bullet Hairdryer
Bullet Iron and ironing board
Bullet Kitchen (Apartments only)
Bullet Fridge
Bullet Desk
Bullet Seating Area
Bullet Free toiletries
Bullet Fan
Bullet Patio
Bullet Carpeted
Bullet Flat-screen TV
Bullet Alarm clock
Bullet Electric kettle
Bullet Wardrobe or closet
Bullet Sea glimpses (some rooms)
Bullet Towels
Bullet Linen
Bullet Clothes rack
Bullet Daily Housekeeping
Bullet Wifi