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WHITE GRASS OCEAN RESORT & SPA
Tanna Island, Vanuatu

OUR Thoughts on White Grass Ocean Resort & Spa
In the context of Tanna, White Grass Ocean Resort & Spa offers a very good quality and reliable resort experience - it more than lives up to its 3.5 Star rating. The beautiful open, high-roofed, architecturally Melanesian-style restaurant and lounge has recently been totally rebuilt and takes pride of place on the low bluff overlooking the rocky lagoon and the ocean. All bures have been refurbished recently too which included the replacement of all soft furnishings and bathrooms updated with retiling and fitting with new vanity units etc. and new 2 bedroom/2 bathroom bures have been added. 

The whole of Tanna Island is volcanic in origin and the coast at White Grass Ocean Resort certainly shows off that feature. The resort grounds and gardens are spectacular in the environmentally friendly way they have been developed in concert with the many natural features of this area. The individual bungalows (Bures) are set throughout the lawns and gardens, each one providing guests a near perfect outlook of the gardens or the resort swimming pool and all have views of the ocean. There is not a lot of sand on the rocky foreshore, but there are pockets of white sand throughout the colourful gardens.

This is a place for snorkelling, swimming and exploring the natural pools and coves, the blue holes and the reef. It’s a place to see turtles in their natural habitat and whales can surprise when cruising past in the whale migrating season. It’s also a place to relax and get away from TV and the telephone while enjoying high quality meals and friendly company. Recognising the importance of the internet to their guests, White Grass Ocean Resort has recently introduced complimentary wifi in the bures with an additional hotspot in the lounge/bar area.

White Grass Ocean Resort & Spa offers a good range of services and facilities such as hot-rock massage in the massage hut overlooking the ocean, Scuba Diving and a big range of tours to the volcano, visits to special local places and more:

Included in the nightly tariff at White Grass Ocean Resort & Spa:
● Tropical breakfast
● Complimentary Wifi in bures and and lounge
● Pure spring drinking water from the resort's spring
● Daily guided snorkelling tour to Turtle Reef.
● Complimentary use of:
     Snorkelling equipment
     Bikes
     Sea Kayaks
     Pitch 'n Putt Golf
     Petanque
     Volleyball
     Badminton & Croquet
● Complimentary late check-out when available.

Bullet Day Spa
In 2016, White Grass Ocean Resort launched their Nabisa Day Spa. The treatments are unique, making use of the natural organic, Vanuatu-made materials found all over the island. Enjoy a rejuvenating Aromatherapy massage or the signature treatment – the Volcanic Hot Stone massage in which fine volcanic pumice is used for exfoliating facials, scrubs and body wraps. The Nabisa Day Spa, at White Grass Ocean Resort is located at a private sunset point in an open bure with uninterrupted views over the coastline and the most amazing sunsets.

Bullet SCUBA Diving
Volcano Island Divers, operating from White Grass Ocean Resort is the first ever dive operation on Tanna Island and is opening up Tanna's world-class dive and snorkelling reefs to the world, offering ‘unspoilt, untouched & unbelievable aquatic experiences’. Dive with the resident PADI MSDT Instructor or PADI Divemasters. Full hire gear is available. Courses available from beginner to PADI Advanced Open Water Course. A highlight of diving from White Grass Ocean Resort is the fact that all dive sites are accessible by boat or straight off the shore.

As well as the new Scuba Diving, there is a huge range of land-based tours and cultural activities on offer and we urge you not to under estimate the number of nights you spend on Tanna; many people only take a 1 night option which gives them a chance to visit Yasur volcano, but Tanna and the White Grass Ocean Resort is worth a lot longer stay than that.

Minimum Stay Policy
The Resort has no minimum stay policy, but, in our experience, one or two nights nights just don't cut it and many guests leaving after only 1 or 2 nights wish they had stayed longer.  

What White Grass Ocean Resort & Spa Say About Themselves:
Tanna Island languishes in the blue waters of the South Pacific, and is one of the southernmost islands of the Vanuatu archipelago. Stunning White Grass Ocean Resort is a haven for even the weariest traveller, as a guest can stay in this idyllic location to laze away many hours under a shady palm or take a dip in the sea.

Alternatively there is a vast array of activities at your disposal – from visiting mighty Yasur volcano which seethes and belches at 30 minute intervals, to being welcomed into custom villages, fishing or snorkelling on our pristine reef, to name just a few.

Upon landing at Tanna International Airport following a short flight from Port Vila, most guests get an inkling of the pleasures that this lovely, three and a half star, boutique resort has, as here smiling staff assist you in the collection of your luggage and then drive you the 2 kms to your destination.

White Grass Ocean Resort boasts a restaurant and terrace taking on the magnificent panorama of the bluest of seas and coral coastline. Fourteen island style bures nestle into the lush and colourful gardens – each with a sea view and in ambling distance to the swimming pool.

All rooms depict the Pacific Island lifestyle – with local timbers and decorative elements accompanied by comforts such as en-suite bathrooms with hot water showers, room fans mini bars, tea and coffee making facilities and private balconies.

Accommodation includes tropical breakfast, complimentary use of snorkelling equipment, free guided snorkelling to Turtle Reef, sea kayaks, mountain bikes, golf, tennis and petanque
.”

Note re Vanuatu Tourism Levy
In order to assist the development of tourism in Vanuatu, there is a Tourism Levy of 0.05% added to all nightly room charges.  This charge may either be added to the tariff and included in the prepaid accommodation cost, or in some cases, collected direct from guests at checkout.  The actual amount payable depends on room tariffs and ranges from around NZ$1.00 per night per room to around $5.00 per night per room for the more expensive properties. The Vanuatu Tourism Levy is included in our nightly tariff at White Grass Ocean Bungalows and will be included in prepaid holiday arrangements through Our Specialists.

Our Specials
Bullet Stay Longer Specials
Bullet Stay 5 or 6 nights and receive a 20%
      discount off Accommodation Prices

Conditions:
 - Valid for stays until 31 March 2020
   except stays including:
   01 to 31 July 2019
   15 December 2019 to 15 January 2020              
 - May not be combined with other special offers unless
   specifically allowed.
 - Subject to a stay of a minimum 5 nights

Bullet 
Stay 7 nights or longer and receive a 30% 
      discount off Accommodation Prices

Conditions:
 - Valid for stays until 31 March 2020
   except stays including:
   01 to 31 July 2019
   15 December 2019 to 15 January 2020              
 - May not be combined with other special offers unless 
   specifically allowed.
 - Subject to a stay of a minimum 7 nights

Bullet Honeymoon Special
Honeymooners staying a minimum 3 nights receive a bottle of house wine on arrival with compliments of White Grass Ocean Resort.
Conditions:
 - Subject to a minimum stay of 3 nights
 - Valid for stays until at least 31 March 2020
 - Honeymoon status to be established at time of
   booking accommodation.

NEW
Bullet Special Honeymoon Package
Treat yourself to the NEW Honeymoon Package which. 
for a reasonable charge of 19,000Vatu includes:
1 Bottle of French Sparling Wine on arrival
● 1 serving of Award-winning Vanuatu "Aelan Chocolate"
● 1 Aromatherapy Blend 120ml "Romance" of pure coconut
     and essential oils - gift wrapped.
● 1 x 60-minute Aromatherapy Relaxation Massage
     Package for two.
● Extra flowers in room on arrival
     
Bullet Celebration Special

We are able to offer a special private dinner for 2 people outdoors on a choice of sunset points.  Dinner includes a 3 course meal and a bottle of premium or sparkling wine.
Surprise a special person
Our Specialists can advise costs and make a reservation.

Bullet 3 Night Adventure Package with 3 Nights accommodation
● Yasur Volcano & Tanna Highlands Safari
PLUS - Any 2 of the following:
● Louniel Surf Beach & Waterfall Safari
● Lokalangia Custom Village Tour 
● Black Magic & Kava Tasting
● Plus all normal inclusions

Bullet Optional Tours Available:
For those not wishing to be tied to the full 3 nights Adventure Package, Our Specialists can offer any or all of the following tours to enhance your experience of Tanna.
5½ Hour Tanna Volcano Safari
     Enjoy the spectacular live volcano, arrive before
     sunset then drive up the mountain to view the
     live volcanic action from almost beside the crater rim. 
     Departs 2:30pm returns 8:00pm
     (Not recommended for children aged under 7 years)
Kustom Village Tour to Lokalangia Village
     Departs the resort at 8:30am, returns at 11:00am
Black Magic & Kava Tasting Tour
     Departs the resort at 1:00pm
     (Not recommended for children aged under 7 years)
Louniel Surf Beach & Waterfall Safari
     Visit Louniel Village, swim under a 40' waterfall,
     picnic lunch on the beach, swim or surf on bady
     boards provided and bathe in the fresh-water spring.  
     Departs the resort at 8:00am
Blue Cave Boat Tour
     Half day by boat along the magical limestone coast
     fishing along the way, pass ancient caves and
     deserted beaches before entering the water and 
     making a short dive (half a metre) into Lemnap Cave
     a 60 metre diameter grotto lit by a a shaft of light
     from above.  Swim with turtkes on the way back.

Your Accommodation Options

The South-sea island/Clonial-style bures and Villas all face the sunset. All have en-suite facilities with hot water and 24 hour electricity and are fitted with cool tiled floors, netted, canopied beds and room fans. Every Bure has a small fridge and tea/coffee making facility.

A total of 18 Bures and Villas are available to suit singles, couples, 2 couples travelling together and families of up to five. Air-conditioning is not available, however, Tanna Island is located to the south of Efate Island so the climate is slightly less tropical and the fans and the flow-through ventilation generally provides enough cooling for guests to have a comfortable night sleep. Tropical breakfasts are included in the nightly tariff. All Bures and Villas have been rrefurbished over recent months.

Room Categories
(In ascending order of tariff)
Bullet Ocean View Bures:
Island-style Bures with lovely ocean views. Each offers a pleasant 5m2 terrace (covered deck)
The eight 35m2 Double Bures have a Queen Bed only and are suitable for up to 2 adults, while the six Double/Triple Ocean View Bures are 45m2 and can accommodate up to 3 guests
Maximum Occupancy:  3 guests.
Existing Bedding:  A Queen Bed (plus a single Day Bed in the bigger Double/triple Ocean View Bures)
Additional Bedding:  1 porta-cot for a baby may be added.

Bullet The 1-Bedroom Family Ocean View Bure:
The 1-Bedroom Family Ocean View Bure is a good size at 64m2 with a separate bedroom and lounge as well as a kitchenette.  Each has a thatched, veranda with a couple of patio chairs. This bure has garden and ocean views
Maximum Occupancy: 5 guests (Adults or Adults and Children)
Existing bedding: 1 Queen Bed in bedroom and 3 Single Beds in the lounge
Additional Bedding: 1 complimentary porta-cot for a baby can be accommodated.
All bures have an under-counter fridge and tea/coffee making facilities.

Bullet New in 2018
Bullet 2-Bedroom Family Ocean View Bures:

The new 2 bedroom/2 bathroom Family Ocean View Bures are a beautiful 72m2 with a 24m2 balcony. The 2 bedrooms are located one on each side of a central lounge with kitchenette.  With garden and ocean views these 2 new bures are ideal for families or 2 couples travelling together.
Maximum Occupancy:  4 guests but addditional bedding can sometimes, on special request, be added to the lounge area for children.
Existing Bedding:  A King Bed in 1 bedroom and 2 Single Beds in the second bedroom.
Additional Bedding:  1 porta-cot for a baby may be added.

Getting To and From White Grass Ocean Resort & Spa
All guests are personally met at Tanna Airport and return transfers between Tanna Airport and The Resort are included in the tariff.

Note re Vanuatu Domestic Air Travel Tax
Domestic flights between Port Vila, Santo and Tanna, as well as all other islands in Vanuatu attract a domestic tax of VT200 (approximately NZ$3.00) per person per sector.  Unfortunately, this tax cannot be prepaid, so is payable direct by travellers at domestic airports in Vanuatu.

Kids’ Policy
Bullet Kids Stay Free
Children aged under 12 years stay free when using existing bedding or 1 porta-cot which can be added to any Bure or Villa free of charge.
Bullet Babysitting
Babysitting is available at a small additional cost.
In our experience, Yasur Volcano is not a particularly child-friendly place, so a babysitter at the Resort would be a good option for those guests with young children when taking an evening/night trip to Yasur.
Bullet Kids Meals
Children aged 4 to 11 years are offered a special children's menu or 50% discount on adult meal prices

Check-in/Check Out

Hotel standard times:
Check In Time: 2:00pm
Check Out Time: 10:00am
In line with aircraft arrival and departure times, early check-in and later check-outs are not charged but are subject to availability of rooms at the time guests actually arrive or wish to depart.

Cancellation Policy
Bullet 
All cancellations must be made in writing.
Bullet Cancellations made between 15 and 21 days prior to
      scheduled arrival date incur a cancellation fee equal
      to 50% of the cost of accommodation booked.
Bullet Cancellations made between 1 and 14 days of scheduled
      arrival date incur a cancellation fee equal to 100% of the
      cost of accommodation booked.
Bullet Guest no-shows incur a 100% cancellation fee.
Bullet No refund will be given for days booked but not used
      for any reason.

Travel Insurance is recommended
OUR Specialists can advise on all aspects of travel insurance

The information on this page is correct as at 29 March 2019 and is based on our supplier contracts which are valid for stays to 31 March 2020.  All information shown is subject to change without notice.


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Resort Facilities
Bullet Swimming Pool
Bullet Restaurant
Bullet Hot Rock Massage
Bullet Bar & Guest Lounge
Bullet Tour Desk & Full Range of Tanna Experience Tours
Bullet Wifi Available in Restaurant/Lounge Area
Bullet Coastal Location
Bullet Babysitting

Resort Activities (complimentary)
Bullet Access to 2 swimming holes
Bullet Use of snorkelling equipment
Bullet Guided snorkellig to Turtle Reef
Bullet Sea kayaks
Bullet Mountain Bikes
Bullet Pitch 'n Putt Golf
Bullet Lawn Tennis
Bullet Petanque
Bullet Beach Vollyball
Bullet Croquet

Room Facilities
Bullet En-suite Bathroom
Bullet Insect netted canopied beds
Bullet Fans
Bullet Fridge
Bullet Tea/Coffee Making Facility
Bullet Ocean Views
Bullet Complimentary Wifi