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GRAND HOTEL & CASINO
Downtown Port Vila, Efate, Vanuatu

OUR Thoughts on the Grand Hotel & Casino
You simply couldn’t wish for a more central location in Port Vila. The Grand Hotel & Casino is built on the site of the old Iririki Island jetty on the mainland, so it is right on the waterfront in Port Vila. The Grand rates itself 4 Star and we agree with that rating, although in a Vanuatu context and the recent refurbishment, it could perhaps be rated a little higher.

The six storey building dominates downtown Port Vila. Guests staying at The Grand have easy walking access to 2 supermarkets, all of Port Vila’s shops, banks, restaurants, cafes, nightspots and bars. The fresh food market is almost next door, as is the Iririki Island Ferry Lounge.

The Grand Hotel promotes itself as a business hotel and it certainly covers the business and small conference markets very well, but it is also a great spot for a holiday or honeymoon (even a wedding). 

For a holiday this place pumps! As well as catering well for couples it’s also got everything for boys’ trips/stag-nights and girls-only trips with its casino on-site, a pub across the road, Waterfront Bar & Grill next door and being so close to all the action for daily fishing, diving excursions etc.  A Panoramic Suite matched with an Interconnecting Deluxe Harbour View Room is a nice option for an extended family or 2 couples travelling together. 

The day and half-day cruise operators and an extremely good Dive operator have bases just along the waterfront from The Grand, all the attraction operators pick up from here and it’s a great spot to kick off visits to North Efate, the Cascades Waterfall, the Port Vila Golf & Country Club and Efate’s beautiful south-eastern beaches. All the facilities of Iririki Island Resort are just across the water and there are always plenty of activities to enjoy on Port Vilas Harbour. The Grand is very handy to the airport which is only 12 kilometres away and it’s the ideal spot to stay in Port Vila for those people travelling to and from Tanna and Santo Islands.

The hotel itself has a lovely swimming pool and the wooden decking on the far side of the pool is virtually suspended over the harbour. The main restaurant and the hotel café are located on the ground floor and there is a fabulous lounge and bar on the top (6th floor) which can be quite lively, especially at weekends. Food and service at The Grand Hotel is in the French style which has endured in Vanuatu since the former joint British and French colonisation days. The Grand Casino is somewhat lavishly set over 3 floors and is a very pleasant place to visit for those in the mood for a flutter. The Casino entry is off the lobby to one side and not at all in your face as you come and go from the hotel.

The addition of the Arom’essence Day Spa is a pleasant enhancement to the Grand Hotel’s facilities and the hair salon at The Spa is a very welcome service for travellers.  The Spa is open daily from 9:00am to 6:30pm.

Guest Services
● 24 hour reception service
● Daily housekeeping
● Concierge facilities including tour bookings
● Free Wifi access in all rooms and throughout the hotel
Full Buffet Breakfast included in room tariff
● Swimming Pool open Sunrise to Sunset.

What The Grand Hotel & Casino Say About Themselves
“Grand Hotel and Casino – Just a step away from everything! 

Considered the entertainment capital of Port Vila, Grand Hotel and Casino is centrally located in the heart of Port Vila, ideally suited for both business and pleasure. With a relaxed setting our prime waterfront location is just a 15 minute drive from the airport and right in the heart of the shopping, business and entertainment district.

Grand Hotel and Casino is the tallest building on the island, comprising 6 levels with 74 rooms including Penthouse, Harbour and Panorama Suites, Deluxe Harbour View and Harbour View rooms. Each room has floor to ceiling windows, its own balcony, bathroom, free wireless access, 24 hour room service and stunning views of Port Vila Bay.

As a business property, we cater for conferences, business meetings, functions and incentives. With Wi-Fi throughout the hotel and dedicated 5MG pipeline for each meeting space, 24 – hour room service, multiple bars and excellent dining, the Grand Hotel and Casino makes your business stay as convenient as possible.

As a leisure destination, we are superbly located for visitors to explore Port Vila and the island of Efate. We are only a step away from fishing charters, dive charters, reef explorer, harbour cruises, sailing and helicopter rides. In addition we work closely with major activity tour operators to ensure guests are able to get easy transport to those activities that are further away. For those wanting to explore the shopping, markets and restaurant/cafes, these are only a step away.

Arom’Essence Day Spa is located on the pool level and the extensive menu includes a wide range of body and facial treatments including couples massage. The Spa opens daily from 9am to 6.30pm.

As well as spectacular views our Crystals Restaurant offers alfresco and indoor dining, serving a cosmopolitan menu in a chic yet relaxed setting. Our Cabana Pool Bar offers a range of poolside drinks and food to enjoy while taking in the tropical sunshine or views of the harbour.

Our hotel offers the very best gaming facilities at our Grand Casino with a total of 136 slot machines, 16 gaming tables and a private VIP gaming lounge located in the Hemisphere Lounge on the 6th floor. The Grand Casino is widely considered the best in Vanuatu.”

Note re Vanuatu Tourism Levy
In order to assist the development of tourism in Vanuatu, there is a Tourism Levy of 0.05% added to all nightly room charges.  This charge may either be added to the tariff and included in the prepaid accommodation cost, or in some cases, collected direct from guests at checkout.  The actual amount payable depends on room tariffs and ranges from around NZ$1.00 per night per room to around $5.00 per night per room for the more expensive properties. The current Vanuatu Tourism Levy is included in the tariff at The Grand Hotel.

Your Accommodation Options
The 24 Harbour View Rooms are located on floors 1 and 2, the 36 Deluxe Harbour View Rooms are on floors 3 to 5. The Panorama Suites are located on floors 1 to 5 and the Harbour Suites and the Penthouse Suite are on the highest floor, the 6th floor. All accommodation has floor to ceiling sliding door access to a personal balcony which affords great views throughout.  There is even a screen on the window between the bathroom and the bedroom which can be pushed aside to enable guests to enjoy the harbour view from the bathroom.  All accommodation is air-conditioned and cooked buffet breakfast is included in the nightly tariff.

Room Categories (In ascending order of tariff)
Bullet Harbour View Rooms:
The Harbour View Rooms are not huge, but are perfectly adequate at 27m2 in area. Each room has contemporary décor, Flat-screen television, direct dial telephones, complimentary Wifi access, private balcony, marble bathroom with separate walk-in shower and bath. Interconnecting rooms are available. Harbour View Rooms are located on levels 1 and 2.
Maximum occupancy is 2 people (adults or an adult and a child).
Existing bedding is 1 King Bed which can be un-zipped to 2 Single Beds.
Additional Bedding: No additional bedding accommodated.

Bullet Deluxe Harbour View Rooms:

Deluxe Harbour View Rooms are the same size and layout as Harbour View Rooms but with magnificent views from their location on floors 3 to 5. Guests staying in Deluxe Harbour View Rooms enjoy the added amenities of bathrobes and slippers. Each room has contemporary décor, Flat-screen television, direct dial telephones, complimentary Wifi access, private balcony, marble bathroom with separate walk-in shower and bath. Interconnecting rooms are available.
Maximum occupancy is 2 people (adults or an adult and a child).
Existing bedding is 1 King Bed which can be un-zipped to 2 Single Beds.
Additional Bedding: No additional bedding accommodated

Bullet Panorama Suites:
Located on each corner of the first 5 floors, the 10 Panorama Suites offer a large open-plan layout, which, because there are no dividing walls give a real feeling of space. Each Panorama Suite has amazing 180 degree views of Iririki Island and all the comings and goings on Port Vila Harbour. At 60m2 they are twice the size of the normal rooms but nowhere near twice the price. An interconnecting Harbour View Room can be added to cater for a family or 2 couples travelling together.
Maximum occupancy is 2 people (adults or an adult and a child) plus a baby
Existing bedding is 1 King Bed which can be un-zipped to 2 Single Beds.
Additional Bedding:  A cot (no charge) for a baby aged under 2 years can be added.

Bullet Harbour Suites:
The 3 Harbour Suites are located on the top (6th) floor. These sizeable Suites are 60m2 and feature a separate bedroom and separate lounge area. An interconnecting Harbour Suite can be added to cater for a family or 2 couples travelling together.
Maximum occupancy is 4 people (Adults or Adults and Children) plus a baby
Existing bedding is 1 King Bed which can be un-zipped to 2 Single Beds plus a double fold-out Sofa Bed in the lounge area.
Additional Bedding: A cot (no charge) for a baby aged under 2 years can be added.

Bullet The Penthouse Suite:
Located on the top floor with huge views in all directions. The Penthouse Suite features 2 ensuite bedrooms and a separate lounge
Maximum Occupancy: 4 people (adults or adults and children) plus a baby
Existing bedding is 2 King Beds, either or both of which can be un-zipped to 2 Single Beds plus a double fold-out Sofa Bed in the lounge area.
Additional Bedding: A cot for a baby aged under 2 years can be added.

Getting To and From The Grand Hotel and Casino
Our Specialists will include return airport transfers as required/agreed in all holiday package arrangements.
The Grand Hotel is located on the main street of Port Vila so it is within easy walking distance of shops, supermarkets, cafés, clubs and town restaurants.  The departure point for the ferry to and from Iririki Island Resort is very handily located.

Kids’ Policy
Bullet Kids Stay Free: 
Children aged under 12 years stay free when sharing a
     room with a parent and utilising existing bedding.
Cots for infants (aged under 2 years) are provided
     at no charge for stays in any of the Hotel’s Suites.

Bullet Kids Enjoy Free Breakfast: 
Children sharing a room with adults also receive a
      complimentary buffet breakfast daily.

Check-in/Check Out
Hotel standard check-in and check-out times:
Check In Time: 2.00pm
Check Out Time: 11.00am
Early Check-in and Late Check-out
Early check-in from 6:00am may be arranged subject to availability – charges are payable direct to The Hotel
Check-out up to 6:00pm when available is payable direct to The Hotel

Cancellation Policy
Bullet 
Cancellation made within 72 hours of scheduled arrival will
      incur a cancellation fee equal to the cost of staying one
      night at the accommodation rate booked.
Bullet Guests who fail to show on the scheduled arrival date may
      be charged up to 100% of the cost of accommodation
      booked.

Travel Insurance is recommended
OUR Specialists can advise on all aspects of travel insurance

The information on this page is correct as at 23 March 2019 and is based on our supplier contracts which are valid for stays to 31 March 2020.  All information shown is subject to change without notice.


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Resort Facilities
Bullet Casino with VIP gaming room
Bullet Restaurant
Bullet Cafe
Bullet Bars
Bullet Room Service Meals
Bullet Complimentary Wifi access throughout
Bullet 24 Hour Reception 
Bullet Day Spa
Bullet Hairdresser
Bullet Swimming Pool
Bullet Concierge - Booking Service

Room Facilities
Bullet Air-conditioning
Bullet Wifi access
Bullet Flat screen TV
Bullet Telephone
Bullet Private balcony
Bullet All Rooms have Harbour Views
Bullet Marble Bathrooms wirh Separate Walk-in Shower and Bath
Bullet Rooms Serviced Daily
Bullet Complimentary Baby Cots in Suites
Bullet Interconnecting Rooms