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Denarau Island, Fiji

Progressive Complete Rejuvenation Project
Announced for Sofitel Fiji Resort & Spa
Denarau Island Fiji.
Commenced 26 November 2018
Scheduled for completion June 2020
See below for full details

Summary of Complete Resort Rejuvenation Project
On 08 October 2018, the resort operator advised the following rejuvenation project
commencing 26 November 2018 and scheduled for completion 30 June 2020.
All accommodation is to be upgraded one block at a time
Waitui Club has been totally upgraded and has reopened
All Food & Beverage Outlets to be progressively enhanced
Major enhancements to:
      - Hotel Entrance
      - Hotel Lobby
      - Gym
      - New Yoga Deck
      - Fiji Airways desk & ticketing
      - Conference Room and Ballroom
      - Creation of new “Adolescent Zone”
      - New Nui Beach Club for Kids

Disruption Schedule
Advice from Sofitel:
“Disruption will be minimal across most months – the most difficult months will be mid January to 31 March 2020 when the whole main hotel building will be offline – this building houses all of our conference facilities, our main arrival and lobby area, Fiji Airways Check in Desk, V Restaurant, Lagoon Restaurant, Breeze Bar, La Parisienne, and shopping arcade. During this time all of our other Food and Beverage areas will be operating normally, and a specially-built arrival area will be constructed to the left of the main hotel building for arrival/departure of our guests. By carefully phasing all of the work across a 12-month period we can minimize disruption to our guests”.

05 July, 2019
Latest advice from Sofitel
“We are delighted to share the 7th update on the Sofitel Fiji Resort & Spa’s renovation programme, which is taking place in carefully planned stages. There has been a couple of larger movements in the renovation schedule which will now see the full renovation running till the end of June 2020. Our main resort building will be operating normally from now until after the New Year. It is scheduled to come offline during quarter one of 2020 for full renovation (from around 15th Jan 2020 till 31st March 2020). We will continue to release regular updates”

Remaining Room Renovation Program.
Luxury Rooms:
Luxury Rooms will be progressively renovated between September and December 2019.
Family Rooms:
Family Rooms will be progressively renovated between January and April 2020.
Superior Rooms:
Superior Rooms will be progressively renovated between March and June 2020.

New Restaurant & Bar
“We are currently in the final stages of work on ‘Solis’ which will be our new signature seafood restaurant located beachfront. This restaurant will feature over 30 different seafood options and a wine list boasting over 200 wines to choose from. Next to Solis we will have ‘Suka’ – our brand-new beachfront rum bar – featuring nightly sunset live entertainment, over 100 different types of rums, including more than 40 inhouse infused varieties! Suka bar and Solis restaurant will open 31st July 2019.”

OUR Thoughts on Sofitel Fiji Resort & Spa
(Please read this in conjunction with the resort announcement regarding the Resort Rejuvenation above).
“Bula & Bonjour”

Sofitel Fiji Resort & Spa on Denarau Island Fiji is almost a single destination in itself, offering as it does, something for everyone. There is a uniqueness about this place and it’s probably best summed up by the greeting of “Bula – Bonjour” given to guests when arriving at the resort.  There is no doubt that you are in Fiji with all its natural warmth and friendliness, but from the moment you step into the resort lobby you can’t help but be impressed by the mixing in of French elegance and ambience; there is a definite French Provincial influence and it adds something very pleasant to the Fiji Resort experience.

The lobby lounge is very welcoming and once you have settled in it’s a great spot to return to for a quiet read or a good cup of coffee.  Immediately off to the right you enter the shopping arcade which includes a great Patisserie (excellent breakfast option and it is also open all day) as well as the resort shops.  Pass down the wide stairs from the lobby lounge (or take the lift) to the ground floor and you enter the heart of the resort – restaurants, bars, extensive Lilly ponds, the Sofitel's enormous spectacular lagoon swimming pool, the full-service day spa, in-hotel kids club, more on-site shopping, a wonderful beachfront wedding chapel and a water sports centre. And, all this set in park-like sweeping lawns and tropical gardens bordering the beach. This whole area is especially beautiful at night.

In line with its lagoon pool area enhancement and recently completed 2-year room enhancement program, a new complimentary wifi facility is available throughout the resort’s public areas, including all of the conference and event venues, the lobby, restaurants, bar and poolside areas.

Dining is a highlight of a stay at Sofitel Fiji Resort & Spa.  There is a wide choice of casual dining options (including the new Waitui Beach Club) as well as the gourmet “V Restaurant”. From The Salt Restaurant & Bar and the Lagoon Restaurant, sit and watch the lagoon pool action, or take in the sunset from a private table on the beach while you watch the island cruise boats floating past.  Sofitel Fiji Resort & Spa is one of the most centrally located resort properties on Denarau Island, so if you can drag yourself away from Sofitel’s restaurants, you are only a 15-minute walk (or reasonably-priced taxi ride) away from all the dining and entertainment activity at Port Denarau. It’s also a very pleasant beachfront walk to all the other Denarau Island resorts and their dining facilities. An alternative to walking is to take the Denarau Shuttle Bus.

On a recent visit, we experienced the services and facilities at adults-only Waitui Beach Club and were very impressed.  Sure, there is a surcharge on the normal Deluxe Oceanside Rooms which covers Waitui Beach Club access, but, the facilities at Waitui are terrific. These include: sunscreen, water, cold towels, pool butler etc etc and the complimentary 1 hour cocktails each day at sunset pretty well cover the additional room tariff in themselves if a couple were to have, say, 2 cocktails each each day.  Our experience was that the staff don't stint on the cocktail service!!

Guests here also enjoy nearby access to Denarau Golf & Racquet Club with its ten tennis courts, an 18-hole championship golf course and the fabulous Big Bula Water Park which is great fun for all ages.  

Sofitel Fiji Resort & Spa adds super new facilities and services
(1)  Couples Spa Sanctuary Dinner
We are excited by this new spa offering at Sofitel Fiji.  It’s only available for 1 couple at a time - Imagine this fabulous spa experience with a bottle of champagne, the romantic spa treatments and a totally private romantic dinner for 2 in the spa courtyard.

What a great way to celebrate on your honeymoon or your special occasion for romantic couples of all ages.  Our Specialists would love to pre-book the Couples Spa Sanctuary Dinner for you, but get in quickly as this offer will be very popular and you really can’t afford to wait until you arrive at the resort to make arrangements.
Quoting Sofitel Fiji Resort & Spa
“Rekindle your love, as we take you and your special someone on an aromatic journey to rejuvenate romance. Inspired by the beautiful traditions and natural backdrops of the Pacific, your therapist will guide you through a romantic couples massage before immersing yourselves in a tropical Coconut milk soak in your private Jacuzzi while you both enjoy a bottle of Champagne. The journey continues with hair and makeup for the ladies and gentleman enjoy a classic foot treatment before indulging in an exclusive romantic dinner for two in the So SPA courtyard.”

(2)  Adults–Only Waitui Beach Club
Waitui Beach Club is the newest addition to the facilities at Sofitel Fiji Resort & Spa. With a daytime focus on personalised butler service, healthy eating, fitness and wellness, at sunset the mood and lighting changes to a more vibrant, party atmosphere where adults can enjoy a range of food and beverage offerings, sharing platters, tapas, Sundowner cocktails and regular live entertainment. See our “Exclusively For Adults” section below for further details.

(3) Sofitel “So Spa
Quoting Sofitel Fiji Resort & Spa
SO SPA by Sofitel, is a global spa concept designed exclusively for Sofitel hotels worldwide. It was first launched at the Sofitel London St. James and Sofitel Marseille Vieux Port in July 2009, and the Pacific region welcomed its first with the opening of the SO SPA Auckland at the Sofitel Auckland Viaduct Harbour in August 2013.

A sanctuary for guests with water views, Sofitel Fiji Resort & Spa’s SO SPA precinct boasts nine exclusive beachside bures, including specially created couples rooms, beautiful bures with outdoor garden showers, plus a private sauna, whirlpool and juice bar retreat.

The resort also features the world’s first ever Pure Fiji concept store onsite, and will use this product to inspire its own Fijian range of complementary SO SPA treatments.

Taking a personalised approach to wellness, SO SPA’s selection of therapiesare categorised in a similar way to a French gourmet restaurant menu so guests can customize their experience by combining different treatments listed under ‘Starters’, ‘Mains’, ‘Specials’ and ‘Desserts’ to suit their specific wellness needs. 

Treatments listed under ‘Starters’ last 30 minutes and are designed for busy urbanites seeking rest and relaxation after a full day. ‘Main Dishes’ and ‘Desserts’ last an hour and feature full body massages, facial care, and other luxurious treatments intended to nourish the body and soul.”

Note re Denarau Golf Course Availability
The Denarau Golf Course is becoming more and more popular as the venue for various golfing events during the year and this can result in casual golfers having restricted tee times or course closures on some days.To avoid disappointment, we recommend pre-booking of course times.

Room Only or Room and Breakfast Option
We can provide a Room-Only or Room & Breakfast price as required. However, it is worth noting that except for stays which include Easter, July School Holidays and Christmas/New Year each year, couples staying 5 consecutive nights or longer, enjoy complimentary daily buffet breakfast in Lagoon Restaurant, or a-la-carte breakfast at Waitui Beach Club (for those with access to Waitui Beach Club).
See “Free Breakfast Offer” below for full details and for information on what will be offered during June, July and August 2019 when the resort's main facility will be closed.

What Sofitel Fiji Resort & Spa Say About Themselves
“Escape to the South Pacific and retreat to a Fiji beach resort merging luxury hotel facilities with the destinations natural beauty vibrant local culture and an elegant French touch. Experience a holiday in paradise at Sofitel Fiji Resort and Spa.

Families discover a resort that caters perfectly to their needs. Family rooms come complete with child-friendly design Sony PlayStations and a location close to the childrens pool water slide and kids club. Restaurants and activities speak to all ages.

Couples find romance and intimacy in luxurious rooms and intimate beachfront suites. The lavish Mandara Spa offers couples treatments in thatched bures while Adrenalin Water Sports features a wealth of excitement.

Fijis premier event venue the hotel also offers extensive conference facilities including the countrys largest ballroom. Imaginative incentive gatherings and wedding ideas create unforgettable memories set by the ocean or sprawling lagoon-style pool.

Sofitel Fiji Resort and Spa welcomes guests to savour Denarau Island and discover the Fiji of their dreams whether a fabulous family holiday a romantic getaway or a magnifique event to remember forever.

Boasting waterfront views from most of its 296 rooms and suites, this distinctive Fiji Island resort blends contemporary comforts with timeless style. Our Fiji Island hotel complements stunning natural beauty with the finest personal luxuries.”

Our Specials
Bullet Honeymooners' Bonus
All guests identified as honeymooners at the time of booking staying a minimum of 3 consecutive nights will be provided with a bottle of sparkling wine with compliments of Sofitel Fiji Resort & Spa.
 - Honeymoon status to be established at the time
   accommodation is booked.
 - Valid for stays to 31 March 2020.
 - Offer may be combined with other bonus offers.

Free Breakfast Offer
Bullet Stay 5 Nights 
Bullet Receive Complimentary Buffet Breakfast Daily
● Stay a minimum of 5 consecutive nights and receive free 
     Buffet Breakfast daily in Lagoon Restaurant
● Guests with access to the adults-only Waitui Beach Club 
     have the option of breakfast at the Waitui Beach Club.
 - Valid for stays to 31 March 2020
    with the exception of stays which include dates:
    29 June to 14 July 2019
    22 December 2019 to 04 January 2020
 - Valid for a maximum 2 Adults and 2 Children.
 - Valid for dining in designated restaurant only.
 - Offer may not be combined with other bonus offers.

Free Kids Club Offer
● Stay a minimum of 7 consecutive nights from 01 April 2019 to 31 March 2020 and receive 3 days complimentary Kids Club access for up to 2 children. (Refer to closeout periods below)
 - Valid for stays to 31 March 2020
    with the exception of stays which include dates:
    29 June to 14 July 2019
    22 December 2019 to 04 January 2020
 - Offer may not be combined with other bonus offers

Your Accommodation Options
Sofitel Fiji Resort offers four main categories of rooms; “Superior”, “Luxury”, "Waitui Beach Club" and "Family" rooms as well as Suites. There are 3, three-level accommodation wings set in an inverted “T” shape to the left of the central facilities and another 3, three-level accommodation wings set in the same inverted “T” shape to the right of the central facilities. A seventh wing will be constructed on the Hilton boundary as part of the renovation/upgrading process. The ground floor rooms open directly on to the lawns and gardens from a patio while the middle and upper floor rooms all have a balcony with a pleasant outlook. All rooms are designated “Oceanside” as every balcony and patio faces towards the ocean over the extensive lawns and tropical gardens. However, the view from the room patios and balconies is mainly of the beautiful lawns and gardens with a filtered partial sea view and the partial sea view is generally more prominent from the middle and upper floors. The beautiful suites are designated “Ocean View” as they are generally located closest to the beach. The Rooms and Suites were last refreshed in 2014 and are still in good condition and the current upgrade is enhancing the stay experience no end.  We have inspected the newly upgraded Waitua Club rooms, which are very nice indeed and a great improvement.

Room Categories (in ascending tariff order)
Superior Rooms
35m2 in size including a good-sized bathroom. Superior category rooms feature a modern Fijian décor theme and differ slightly from the Luxury Oceanside rooms in their décor and some entertainment facilities.  An interconnecting room facility is available.

Bullet Superior Rooms 1 King Size Bed Oceanside: 
Maximum Occupancy: 3 Adults or 2 Adults & 2 Children
Existing Bedding: 1 King Bed and a fold-out Sofa Bed 
Additional Bedding:  A cot for an infant may be added free of charge. 

Bullet Superior Rooms, 2 Queen Size Beds Oceanside:
Maximum Occupancy: 3 Adults or 2 Adults & 2 Children
Existing Bedding: 2 Queen Beds. 
Additional Bedding:  A cot for an infant may be added free of charge. 

Luxury Rooms
35m2 in size, the Luxury Oceanside Rooms have been given a modern makeover which generally includes a lighter décor and refreshed furnishings and fittings.  To quote Sofitel, “The Luxury Rooms deliver French elegance with a Fijian accent” and we couldn’t agree more. We particularly like the new Bose Sound Digital Music System, the white Plantation-style side shutters, the feature wall and the modern padded bed headboard. The interconnecting room facility is available.

Bullet Luxury Rooms, 1 King Size Bed, Oceanside:
Maximum Occupancy: 2 Adults
Existing Bedding: 1 King Bed
Additional Bedding:  A single Rollaway Bed may be added for guests requiring share-twin accommodation.

Bullet Luxury Rooms, 2 Queen Beds, Oceanside:
Maximum Occupancy: 3 Adults or 2 Adults and 2 Children.
Existing Bedding: 2 Queen Beds
Additional Bedding:  A cot for an infant may be added free of charge.

Waitui Beach Club Rooms
35m2 in size, Luxury Rooms – Beach Club Access, have all the features of the Deluxe Oceanside Rooms but with these extra services and facilities:
● Waitui Beach Club arrival experience 
      check-in/check-out lobby
● Daily breakfast for up to 2 adults
● Complimentary mini bar replenished daily
● 55 inch TV, unlimited movies on demand
● Complimentary water, sunscreen and towels 
      at the Beach Club.
● Bathrobes & slippers and bathroom amenities
● Complimentary snack served at the beach club 
      between 11:00am and 2:00pm daily
● 1 hour of complimentary sunset cocktails at Waitui 
      Beach Club daily 5:00pm to 6:00pm
● Tea facilities and Nespresso coffee machines
● Daily resort activities
● Unlimited free internet (fibre)
● Complimentary laundry and ironing daily
● Complimentary non-motorised watersports.
An Interconnecting room facility is available.

Bullet Waitui Beach Club Rooms
     1 King Bed, Oceanside:
Maximum Occupancy: 2 Adults
Existing Bedding: 1 King Bed
Additional Bedding:  A single Rollaway Bed may be added when 2 guests require share-twin accommodation.

Bullet Waitui Beach Club Rooms
     1 King Bed Oceanside:
Maximum Occupancy: 3 Adults
Existing Bedding: 1 King Bed
Additional Bedding:  1 Rollaway Bed may be added.

Bullet Waitui Plus Rooms
In addition to all the inclusions of Waitui Beach Club Rooms, the new Waitui Plus Rooms include:
● 60-minute daily spa treatment, per person per day
● Private cabana in Waitui Beach Club with butler service
● 10-minutes Jet-ski hire per day
      (may be accumulated for longer jet-ski experience)
Maximum Occupancy: 2 Adults
Existing Bedding: 1 King Bed     
(See "Exclusively for Adults" section below for full details.

Family Rooms
Family Rooms come in two categories:
Family Rooms
located on the first and second floors
Luxury Family Rooms.
located on the ground floor.

Bullet Family Rooms
     1 Queen Bed, 2 Tier Bunk Bed, Oceanside:
There are a limited number of 35m2 Family Rooms which feature, in addition to the Queen Bed, an interesting “Child Zone” which contains a two-tiered set of bunks as well as a PlayStation3 with its own separate LCD TV. Rooms are located on first and second floors (not the ground floor)
Interconnecting room facility is not available.
Maximum Occupancy: 2 Adults and 2 Children
Existing Bedding: 1 Queen Bed and a set of bunks
Additional Bedding:  A cot for an infant may be added free of charge. 

Bullet Luxury Family Rooms
     1 Queen Bed, 2 Tier Bunk Bed, Oceanside:
This room category offers ground floor Family Rooms complete with “Child Zone” with its set of bunks and PlayStation3, TV etc.  Luxury Family Rooms are 48m2 in area and include a private outdoor deck which is ideal for children to play.   Interconnecting room facility not available.
Maximum Occupancy: 2 Adults and 2 Children
Existing Bedding: 1 Queen Bed and a set of bunks
Additional Bedding:  A cot for an infant may be added free of charge.

Adult guests staying in Suites have access to all the Waitui Beach Club facilities.

Bullet Prestige Suites:
Large open-plan suites comprising 61m2 of space.  The Prestige Suites are located on the ends of the 2 accommodation wings closest to the beach and ocean and have beautiful ocean views, a Jacuzzi on private terrace, a Sofitel MyBed, a Bose® SoundDock® Digital Music System and Home Theatre, a Nespresso machine and Pure Fiji® Room Amenities. There is a possibility of a connecting Superior Room.
Maximum Occupancy: 3 Adults
Existing Bedding: 1 King Bed
Additional Bedding: 1 Rollaway Bed may be added.

Bullet Opera Suites:
With separate living room and bedroom and a beautiful ocean view, the Opera Suites are 84m2 in size.  Each suite is decorated with French Elegance and Fijian Art and faces the Ocean, Bathroom with Jacuzzi, Sofitel MyBed, Bose® SoundDock® Digital Music Systems and Home theatre; Dining Room, Microwave, Fridge, Nespresso, Pure Fiji® Room Amenities.
Maximum Occupancy: 3 Adults
Existing Bedding: 1 King Bed
Additional Bedding: 1 Rollaway Bed may be added.

Getting to and from Sofitel Fiji Resort & Spa
We will normally provide coach or private car arrival/departure transfers from/to Nadi International Airport to Sofitel Fiji Resort & Spa in package arrangements as required/agreed. However, this is optional and may be omitted should you wish to make your own arrangements on arrival and or departure. Transfer time is approximately 20-minutes.

Located adjacent to the Hilton Fiji Beach Resort and a pleasant 15-minute stroll either to Port Denarau one way and to The Westin Fiji Resort in the opposite direction. The Denarau Shuttle Bus stops regularly at this and all resorts on Denarau Island making a loop around the Denarau Resorts and Port Denarau.  The “Yellow Bus” (public bus) also stops at this resort and provides services to and from Nadi Town. Denarau Taxis are also readily available but be sure to hire a taxi with a fare meter if going off Denarau Island

The Big Bula Water Park, the mini putt golf and associated attractions are also handily located across the road next to the Denarau Golf and Racquets Club.

Families & Kids
Bullet Kids Stay Free
● Up to 2 children aged under 12 years stay free of charge 
     when sharing a room with parents using existing bedding
● A baby cot can be added to most room types at no 
     additional charge.
● For families with more than 2 children, interconnecting 
     rooms are available in most room categories.

Bullet Kids Eat Breakfast & Dinner Free:
● Children aged under 12 years eat free at Lagoon 
     Restaurant buffet for breakfast and dinner when 
     dining with an adult.

Bullet Little Kids Dine Free – All Meals
● Children aged under 3 years dine free at Lagoon
      Restaurant and Salt Restaurants when accompanied
      by a paying adult.
● The special Kids’ “Turtle Menu” will apply to children dining 
      in Salt Restaurant for lunch and dinner. 

Bullet Kids’ Facilities include:
● A terrific water slide. 
● Kids’ Club (see below)
● Separate Club services operate for children aged 3 to 6 
     years from those aged 6 to 12 years. Children aged 
     under 3 years are accepted if accompanied by a 
     parent or babysitter
● Indoor and outdoor playgrounds are provided.
● Video games are provided on TV in guest rooms.
● So Kids Spa

Bullet Babysitting 
Babysitting is available at an additional charge - 2 hours advance booking is required.
F$30 for the first 2 hours for up to 2 children aged 2 years or over.
F$12 for each additional hour.
Additional children cost $15 flat fee.
The service is available until late at night.  However, a transfer charge of F$20 is added when the babysitter works after 10:00pm.

Bullet NEW From 31 July 2019
Niu Kids Beach Club.
Following on from the success of the exclusive adults-only Waitui Beach Club, Sofitel have created a similar area for kids (located on the opposite side of the resort from the Waitui Beach Club) which will be the first of its kind on mainland Fiji. Available for children aged 3 to 12 years, The “Niu Beach Club” (Paid Kids-only Beach Club) will be a fully integrated play area for children with the centrepiece being a huge Splash and Play zone which will offer 6 interactive play areas – Wet & Wild, Splash & Play, Artist in Residence, The Chill Zone, Simple Pleasures and The Islander Cabana, along with a climbing wall, trampoline area and play area on the Beach. The Niu Kids Beach Club also inlcudes an all-new children’s cafe within the complex where kids will be able to enjoy complimentary water, sunscreen and fruit whilst in the Club. Meal charges are billed back to guest rooms.

The Club is scheduled to open 31 July 2019. 
Daily opening hours are:
9:00am to 10:00pm with 3 sessions in the Club daily:
 - 9.00am to Noon.
 - Noon to 5:00pm
 - 7:00pm to 10:00pm
Charges per Child
 - One Session FJD$25
 - Two Sessions FJD$45
 - Full Day Access FJD$60
Rates are inclusive of all taxes.

Kids will be able to take lunch in the new Kids Café located within the Beach Club (additional charge for lunch) Children from 3 years to 12 years will be able to access the Club – Children under 3 years can also use the club, but will need a Nanny to look after them (Nanny charges are in additional to the session charges above).

Bullet So Kids Spa
The So Kids Spa which is set up beside the pool is proving very popular with kids
A range of manicures, pedicures or facials in yummy flavours is available as well as hair braiding for girls and boys.

Exclusively for Adults
Stay in a Waitui Beach Club Room, the new Waitui Plus Rooms, or any Suite and have full access to the Adults Only Waitui Beach Club.  Here, guests enjoy a range of privileges including pool butler service and complimentary sunset cocktails each evening during Happy Hour.

Bullet NEW Waitui Beach Club

The new Waitui Beach Club opened 20 May 2019.
Exclusively for adults, Waitui Beach Club sets a new up-market standard for Sofitel Fiji Resort & Spa. Based around a second separate meandering lagoon pool with 2 beach-style entry points and opening out to a beachfront 25 metre infinity lap pool and beach deck.  At one end of the lap pool there is a lounge area and at the other a swim-up bar.  There is a large deck and garden area surrounding the lagoon pool on which there are ample sun-loungers, day beds and private cabanas to guarantee pool seating for all guests who qualify to enjoy the Beach Club facility.  
New Waitui Beach Club Facilities:
● Personalised Check-in/Check-out Club Lobby
● Additional 34 beach-facing cabanas
● New colonial-style beach bar serving over 100+
      cocktails throughout the day
● Covered bar and dining space for up to 40 guests
● The Beer Shak serving a new Fiji Boutique beer
      by the shore
● Complimentary non-motorised water sports facilities
      for Club guests.
● Waitui Bar & Grill, a new restaurant overlooking the ocean
      ● Full buffet or a la carte breakfast   
      ● Lunch offering over 60 dishes from healthy options
          decadent ones!
      ● Dinner - options of 32 cuts of meat plus a wine list
          of over 150 wine options.

Bullet NEW - Waitui Plus Room Additional Inclusions
Waitui Plus Rooms are located on the ground level in the Waitui Beach Club Wings. Each Waitui Plus room has a good-sized deck out front with shrubs planted between each deck for a sense of privacy.  Each deck is furnished with a day bed, umbrella and a small table and chairs.
Additional Inclusions for guests in Waitui Plus Rooms:
● A personal Cabana throughout your stay with personalised
      Buttler Service 9:00am to 6:00pm daily.
● Complimentary 1 hour spa treatment for 2 daily
● Complimentary 10-minute jet ski experience per day.
      Minutes may be accumulated to provide a maximum
      1 hour jetski experience once per stay.

Check-in/Check Out
The Hotel standard check-in and check-out times:
Check In Time: 2:00pm
Check Out Time: 11:00am

Resort Cancellation Policy
All cancellations must be made in writing.
Cancellation Policy for bookings held:
    - 21 October to 24 December 2018 
    - 06 January to 25 June 2019
    - 21 October to 21 December 2019
    - 05 January to 31 March 2020
Bullet Bookings cancelled within 21 days of scheduled arrival 
      date, no shows and early departures incur a 
      cancellation fee equal to 100% of the cost of the 
      accommodation booked. Amendments made within 21 
      days of scheduled arrival for stays during this period 
      are considered to be cancellations and may be 
      charged accordingly.
Cancellation Policy for bookings held:
    - 25 December 2018 to 05 January 2019
    - 26 June to 20 October 2019
    - 22 December 2019 to 04 January 2020
Bullet Bookings cancelled within 45 days of scheduled arrival 
      date, no shows and early departures incur a 
      cancellation fee equal to 100% of the cost of the 
      accommodation booked. Amendments made within 
      45 days of scheduled arrival for stays during this period
      are considered to be cancellations and may be 
      charged accordingly.

Travel Insurance is recommended
OUR Specialists can advise on all aspects of travel insurance

The information on this page is correct as at 09 July 2019 and is based on our supplier contracts which are valid for stays to 31 March 2020.  All information shown is subject to change without notice.

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Resort Facilities (complimentary)
Bullet Beach
Bullet Pool
Bullet Fitness Centre
Bullet Cultural Activities
Bullet Library
Bullet Free Wi-Fi in lobby, restaurants, bar and poolside areas.

Other Resort Facilities (charges apply)
Bullet Watersports
Bullet Day Spa
Bullet Business Centre & Internet Access
Bullet Shopping Arcade including resort wear, jewellery, local artwork
and souvenirs
Bullet Car Rental & Parking

Room Facilities
Bullet Flat Screen LCD TV
Bullet Pay per view movies
Bullet Mini Bar
Bullet Tea & Coffee making facilities
Bullet 24hour room service (fee applies)
Bullet In-room safe
Bullet Broadband Internet
Bullet Bathrobe & Slippers
Bullet Iron & Ironing Board
Bullet Air-conditioning