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Eratap, Port Vila, South Coast Efate, Vanuatu

OUR Thoughts on Aquana Beach Resort
This place is perfectly set up for families, mind you, with their amazing Nanny Service and their wide range of facilities, couples can also enjoy a great holiday here.  However, there are very few places anywhere that are so good at satisfying every need of families on holiday.  

The location is superb.  The south coast of Efate is not widely known outside Vanuatu, but it has been known by local residents for many years as being a place of spectacular secluded beaches, beautiful hidden bays and inlets and magical close-in uninhabited islands. Over recent years, several boutique resorts have sprung up in this area and Aquana Beach Resort is one of these.  What makes the Aquana location so special is firstly its proximity to Eratap Village and Port Vila and secondly the closeness of the surrounding islands in the lagoon.  The owners of Aquana Beach Resort have made access to the lagoon environment a major attraction.  Only 200 metres off-shore there is a lovely uninhabited island which is easily accessed by kayak, once on the island wander along a path through the tropical vegetation to a dream-of-a-beach on the far side. Not only have they invested in a generous number of kayaks, paddle boards and dinghies enabling guests to enjoy the small off-shore islands and the lagoon environment, but in the resort itself, have built a restaurant and a lovely little spa right on parts of the foreshore. Then there is the jetty, which is available for romantic dinners for one couple at a time. Dining and entertainment virtually right on the waterfront and enjoying a massage by a trained masseur in a rustic little spa building at the end of the sand point are just two of the many delights of this resort. 

Accommodation units are all stand-alone bungalows – all offer separate bedroom/s a comfortably furnished lounge and a pleasant veranda out front complete with outdoor furniture and many, with a hammock.  Aquana doesn’t stint on bungalow services either with daily complete housekeeping service, daily flower arrangements, complimentary wifi, satellite TV and DVD player, a bar fridge, screened windows. 

Included in the Nightly Room Tariff at Aquana Beach Resort
● Fully cooked gourmet breakfast and 
    continental breakfast buffet. 
● Internet access throughout the property
● Welcome drink on arrival
● Child care team onsite every day morning till night
● Use of non-motorised water sport equipment. 

Notwithstanding all that, it is the remarkable Resort Nanny service and the facilities for children that really set this resort apart.  See “Families and Kids” section for more precise details, but we are really impressed with the philosophy of Aquana’s owners when it comes to family holidays.  We really can’t fault the way families are catered for at Aquana.  Right from the moment a family arrives at the resort, an Aquana Nanny will be unobtrusively on hand to assist in any way possible and this attention continues right through your stay. Ni Vanuatu have a natural affinity with children and kids quickly realise this and really enjoy the nanny experience leaving parents to quickly unwind and totally enjoy their holiday, and remember, this service is provided free of charge! 

What Aquana Beach Resort Say About Themselves:
“Aquana Beach, opened at the end of 2011and is situated in Eratap, 15 minutes’ drive from Port Vila Centre with daily shuttle bus availability.  Aquana boasts a unique blend of direct waterfront accommodation set in acres of tropical rainforests and 200m of white sandy beaches.  Aquana currently offers 16 spacious 1- or 2-bedroom bungalows appointed with stylish furniture, air-conditioning, TV, wireless internet and much more.  Focussing on locally grown produce our European staffed gourmet restaurant will satisfy the most discerning customer.  The resorts idyllic beachfront surroundings and impressive facilities provide the perfect location for weddings, events of any kind, family and hideaway vacations as well as, but not limited to sports and wellness holidays.

Truly special relationships are made between our kids and Nannies here at Aquana. With a ratio of 18 Nannies to 16 bungalows you can rest assured your children will have the time of their lives!

Relax at Vanuatu’s infamous Aquana Waterfront Restaurant. Offering a selection of delicious European dishes using freshly caught seafood and local produce you will not disappointed.

Quality, consistency and value for money are what you can expect at Aquana.”

Minimum Stay Requirement
There is a minimum 3 night stay requirement at Aquana Beach Resort for stays:
 - 01 to 04 April 2019
 - 29 April to 27 June 2019
 - 22 July to 19 September 2019
 - 14 October to 12 December 2019
 - 16 January to 02 April 2020
There is a minimum 5 night stay requirement for stays:
 - 05 to 28 April 2019
 - 28 June to 21 July 2019
 - 20 September to 13 October 2019
 - 13 December 2019 to 15 January 2020

Stay/Pay Specials
Bullet Stay 7/Pay 6
Stay a minimum of 7 consecutive nights at Aquana Beach Resort and the 7th night is free
Bullet Stay 14/Pay 12
Stay a minimum 14 consecutive nights and the 13th and 14th nights are free
● Receive a VUV10,000 food voucher with the compliments
     of Aquana Beach Resort.
 - Only stays of consecutive nights qualify.
 - Food Voucher may only be redeemed at resort food outlets
 - Valid for stays:
     01 to 04 April 2019
     29 April to 27 June 2019
     22 July to 19 September 2019
     14 October to 12 December 2019
     16 January to 02 April 2020

Your Accommodation Options
There are three rows of bungalows at Aquana.  The six accommodation units closest to the beach are those bungalows designated “Beachfront”.  Staying in one of these bungalows will give you a great view of the beach as well as the lagoon and the surrounding islands from your veranda.  The “Water View” Bungalows are in the second row, each one is built in a staggered pattern behind the Beachfront Bungalows and guests in these bungalows also enjoy water and island views but framed by the bungalows in front.  Garden View Bungalows, the most recently added units, are located in the third row back and guests in Garden View Bungalows enjoy the tropical garden surroundings. 

All bungalows are a similar size (54m2) and similar standard.  The descriptions “Superior” and “Deluxe” simply refer to the location of the bungalow with regards to their proximity to the beachfront.  

Bungalows have air-conditioned lounges and fan-assisted cooling in bedrooms plus plenty of flow-through ventilation. 

Room Categories (In ascending order of tariff)
Bullet 2 Bedroom Garden View
Two separate bedrooms and a separate lounge, 1 ensuite bathroom with shower.
Maximum Occupancy: 4 Adults or 2 Adults and 2 Children aged up to 12 years
Existing Bedding: 1 Queen Bed in 1 bedroom and 2 Single Beds in the other bedroom
Additional Bedding: Cots and 1 Rollaway Bed may be added to accommodate a bigger family – inventory availability of the additional bedding is a limiting factor.  

Bullet 2 Bedroom Deluxe Water View Bungalows:
A view of the lagoon between the Beachfront Bungalows in front. Two separate bedrooms and a separate lounge, 1 ensuite bathroom with shower.
Maximum Occupancy: 4 Adults or 2 Adults and 2 Children aged up to 12 years
Additional Bedding: Cots and 1 Rollaway Bed may be added to accommodate a bigger family – inventory availability of the additional bedding is a limiting factor.    

Bullet 1 Bedroom Superior Deluxe Beachfront Bungalows:
One separate bedroom and a large lounge - ensuite bathroom with shower.
Maximum Occupancy: 2 Adults and 1 infant in a cot.
Existing Bedding: 1 Queen Bed
Additional Bedding: A cot may be added.  

Bullet 2 Bedroom Superior Deluxe Beachfront Bungalows:
Guests in Beachfront Bungalows enjoy a wide view of the lagoon and islands.  The bungalows are set back a few steps from the beach with a small lawn out front. Two separate bedrooms and a separate lounge, 1 ensuite bathroom with shower.
Maximum Occupancy: 4 Adults or 2 Adults and 2 Children aged up to 12 years
Existing Bedding: 1 Queen Bed in 1 bedroom and 2 Single Beds in the other bedroom
Additional Bedding: Cots and 1 Rollaway Bed may be added to accommodate a bigger family – inventory availability of the additional bedding is a limiting factor.    

Getting to and from Aquana Beach Resort

Aquana is beautifully located a little of the beaten track, around 15 minutes from Port Vila and approximately 25 minutes from the airport, although, now the road between Aquana and Port Vila is sealed all the way, Aquana is not quite as isolated as it used to be. 

Aquana have a contracted mini bus operator who will provide services to and from Port Vila between 7:00am and 6:00pm. The two sheduled services each day are provided free of charge and for non-scheduled trips there is a charge of 2,000vt (approximately $25) each way.  Trips to other parts of Efate Island may also be booked through this operator. Taxis are another alternative for accessing Port Vila, but the contracted mini bus is usually a better option.  Of course, the Port Vila “Taxi Buses” are another (cheaper) option but be prepared for a fairly long trip as they will possibly stop often en route to pick-up and drop-off other passengers!

You may enjoy having a rental car for a day or two and this can either be arranged by Our Specialists prior to your arrival at Aquana, or arranged through the resort once you arrive.   

Families and Kids
Children are welcome year-round. Aquana Beach Resort offer exceptional services and facilities for families based around their wonderful Resort Nanny Service. 

Bullet Kids Stay Free

Up to 2 children aged up to 12 years stay free when sharing accommodation with parents (subject to room maximum occupancy policy of room type occupied).
Infants aged under 2 years stay free and may occupy a cot.  The resort has a limited number of cots which need to be pre-booked.

Bullet Kids’ Playground

A kids’ playground is located onsite and is constantly being enhanced.  The playground is complemented by supervised child activities which are available throughout the day organised by the Resort Nannies.

Bullet Nanny Service

Unique to Aquana Beach Resort in Vanuatu. What a great idea and incredible service for families staying at Aquana!  While it isn’t unknown for big international 5 to 6 Star Resorts to provide a nanny service (normally at an additional charge), it is very unusual to find a boutique 3½ Star resort with such a service and almost unheard of to find that there is no charge for the on-site service.  Aquana’s Nannies are on hand at the resort between 7:30am and 9:00pm to keep children safe, happy and entertained while their parents relax nearby. There are 18 Nannies at Aquana and they are constantly on the look-out for families they might be able to assist.  Kids so enjoy the Nannies that your kids will go looking for their favourite! Nannies become part of a family group and many special relationships develop between a Nanny and children.

As Aquana Beach Resort Say:
“Rather than being booked in for an allotted time and out of sight of parents, Aquana offer a far more natural form of child minding where children and their Nannies will spend time both relaxing with parents and also exploring the resort. A favourite is collecting shells and hermit crabs on the beach.

Often very strong bonds develop in very little time between the Nannies and the children and it will be long after you return home before your children stop talking about their favourites!”

The Nanny Service is free at the resort.  However, Aquana’s Nannies are available to accompany families on trips outside the resort and for more personalised babysitting in your resort bungalow too.  There is a small charge for these additional services.

Bullet Babysitting, Cots, Highchairs and Baby Baths

Babysitting service is offered on request.
Use of cots, highchairs and baby baths are provided free of charge.

Check-in/Check Out
Official check-in and checkout times are:
Check-in: 2:00pm
Check-out: 10:00am
Early check-in and late check-out may be available but depend on availability.  We will happily enquire for you.

Cancellation Policy
Bullet All cancellations must be made in writing.
Bullet Cancellations made between 15 and 30 days prior to
      scheduled arrival incur a cancellation fee equal to 50%
      of the total cost of the accommodation booked.
Bullet Cancellations made 14 days or less prior to scheduled
      arrival and guests who fail to show on the scheduled date
      incur a cancellation fee equal to 100% of the total cost of
      the accommodation booked.

Travel insurance is recommended
OUR Specialists can advise on all aspects of travel insurance

The information on this page is correct as at 23 January 2019 and is based on our supplier contracts which are valid for stays to 31 March 2020.  All information shown is subject to change without notice.

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Resort Facilities:
Gourmet Restaurant, Bar & Lounge

Bullet Swimming Pool
Bullet Complimentary Resort Nanny Service
Bullet Private White-Sand Beach
Bullet Jetty (Private Dining Option)
Bullet Volleyball Court
Bullet Outrigger Canoe
Bullet Kayaks
Bullet Paddle Boards
Bullet Snorkelling Equipment
Bullet Hammocks
Bullet Children’s Playground
Bullet Trampolines
Bullet Table Soccer
Bullet Table Tennis
Bullet Extensive DVD Library
Bullet Wifi
Bullet Guided Tours
Bullet Eratap Village Visit
Bullet Daily Town Shuttle to/from Port Vila
Bullet Cultural Entertainment
Bullet Boat Trips to nearby Islands
Bullet Babysitting

Room Facilities:

Bullet Ceiling Fans
Bullet Satellite TV
Bullet DVD
Bullet Direct Dial Phone
Bullet Thatched Veranda
Bullet Outdoor Seating
Bullet Screens on Patio Door and Windows
Bullet Daily Housekeeping
Bullet Daily Flower Arrangements
Bullet Wifi
Bullet Alar Clock/Radio
Bullet Bar Fridge
Bullet Cots Available
Bullet Babysitting Available