MARCH 2016

Me and my partner wanted to book a holiday away from the stresses of work. We had decided that we wanted to travel to Rarotonga. After looking through different websites and looking at there holiday packages I came across the Our Pacific deals and noticed their holiday package deals seemed a lot more value for our money due to the added bonuses that were included. I contact them via email and within the next few hours Liz contacted me. She was so helpful with everything, answering my emails within the hour and made our booking seem so seamless.
I dont know how many times we asked to changed certain things included in the booking and she would change the booking to suit us. Without any fuss. Liz ensured to keep us up to date when our travel documents will arrive in the mail and even admitted when they were still sitting on her desk, she apologized and said she will have them done and sent out to us as soon as possible. That made me feel more satisfied with the services as I knew realistically where everything was at (Keeping in mind that I was really excited so wanted everything asap, doesn't really help) Had everything booked and in my hand from the time of first contact, within two weeks maybe less. Regardless Liz was wonderful in helping us plan our trip to Rarotonga.

Our trip was awesome! We boarded the plane and had movies, music and a meal as part of the package deal. We were transferred from the airport to our acoomodation at The Edgewater Resort hotel picked up the next morning and taken on a island discovery tour which was part of the package, then taken back to our accomodation. We were picked up the next day and taken to Koka Lagoon cruises at Muri beach, then transferred back to the resort. The next day we were picked up and taken to Te Vara Nui Village (one of the highlights) and returned to our room.. We also had $500 credit to spend on our room which went on food and cocktails (Woohooo). At the end of our week holiday transferred to the airport upon checkout with movies and a meal on the plane travelling back to New Zealand.

It was a pleasant experience booking with Liz and Our Pacific that I will be doing it again. Highly recommend their services for easy, problem free bookings of your next holiday. Thank you once again Liz for your friendly efficient services and the team at Our Pacific.

Kind Regards - Marcy H x